User Experience Researcher

hace 5 días

Madrid, Madrid, España Reconocida Empresa A tiempo completo

About Us

Reconocida Empresa is a leading e-commerce company in Europe, with a strong presence in over 30 countries. We are committed to delivering exceptional customer experiences and driving business growth through innovation.

Your Role

As a User Experience Researcher at Reconocida Empresa, you will play a critical role in helping us understand our customers' needs and behaviors. Your primary responsibilities will include:

  • Conducting User Research
    • Designing and executing research studies to gather insights on customer needs, attitudes, and behaviors
    • Analyzing data from various sources, including surveys, interviews, and usability testing
  • Collaborating with Cross-Functional Teams
    • Working closely with product managers, designers, and developers to ensure that customer needs are integrated into product development
    • Communicating research findings and recommendations to stakeholders across the organization
  • Developing and Maintaining Research Operations
    • Identifying and implementing new research methods and tools to improve efficiency and scalability
    • Developing and maintaining research protocols and procedures

Requirements

To be successful in this role, you will need:

  • Strong Research Skills
    • Experience in conducting user research, including qualitative and quantitative methods
    • Ability to analyze complex data and draw meaningful insights
  • Excellent Communication Skills
    • Ability to communicate complex research findings to non-technical stakeholders
    • Strong presentation and facilitation skills
  • Business Acumen
    • Understanding of e-commerce business models and customer behaviors
    • Ability to think strategically and make recommendations that drive business growth

What We Offer

As a User Experience Researcher at Reconocida Empresa, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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