Product Operations Management Intern

hace 5 días

Madrid, Madrid, España Celonis A tiempo completo
About the Role

We are seeking a highly motivated and detail-oriented Product Operations Management Intern to join our team at Celonis. As a Product Operations Management Intern, you will play a critical role in supporting the execution of our feature request process, ensuring seamless communication between product teams and stakeholders, and driving process efficiency improvements.

Key Responsibilities
  • Analyze and qualify new incoming feature requests to ensure complete information and routing to the right product team
  • Lead a weekly assessment council with senior colleagues to identify critical requests and ensure timely evaluation
  • Follow up with product teams on critical requests to ensure a great customer experience
  • Lead the quarterly feature request assessment cycle to ensure all requests are evaluated
  • Govern the feature request backlog to ensure complete information and timely response
  • Implement process improvements to increase efficiency and reduce lead times
Requirements
  • Technical Bachelor's or Master's degree in Computer Science or related field
  • Strong communication and interpersonal skills
  • Demonstrated ability to understand and empathize with customers' needs and challenges
  • Ability to tackle complex problems using quantitative and qualitative approaches
  • Proactive attitude and strong work ethic
About Celonis

Celonis is the global leader in Process Mining technology, helping thousands of the world's largest and most valued companies deliver immediate cash impact, radically improve customer experience, and reduce carbon emissions. Our Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes.

At Celonis, we are committed to creating an inclusive environment for all employees and celebrate diversity. We offer a unique opportunity to work with industry-leading technology, invest in your personal growth and skill development, and enjoy great compensation and benefits packages.

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