Product Operations Management Intern

hace 1 semana

Madrid, Madrid, España Celonis A tiempo completo
About the Role

We are seeking a highly motivated and detail-oriented Product Operations Management Intern to join our team at Celonis. As a Product Operations Management Intern, you will play a critical role in supporting the execution of our feature request process, ensuring seamless communication between product teams and stakeholders.

Key Responsibilities
  • Analyze and qualify new incoming feature requests to ensure complete information and routing to the right product team
  • Lead a weekly assessment council with senior colleagues to identify critical requests requiring immediate attention
  • Follow up with product teams on critical requests to ensure a great customer experience
  • Lead the quarterly feature request assessment cycle to evaluate all feature requests
  • Govern the feature request backlog to ensure complete information and timely response
  • Implement process improvements to increase efficiency and reduce lead times
Requirements
  • Technical Bachelor's or Master's degree in Computer Science or related field
  • Strong communication skills with a keen interest in interacting with customers
  • Demonstrated ability to understand and empathize with customers' needs and challenges
  • Ability to tackle complex problems using quantitative and qualitative approaches
  • Proactive attitude with a strong work ethic
  • Fluent English language skills
About Celonis

Celonis is the global leader in Process Mining technology, helping thousands of companies deliver immediate cash impact, improve customer experience, and reduce carbon emissions. Our Process Intelligence platform uses industry-leading process mining technology and AI to present companies with a living digital twin of their end-to-end processes.

At Celonis, we value diversity and inclusivity, and we are committed to creating an environment where everyone feels welcome and empowered to contribute. We offer a range of benefits, including equity, life insurance, time off, and generous leave for new parents.

Join us as we make processes work for people, companies, and the planet.

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