Front of House Trainee

hace 2 días

Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

Job Summary:

We are seeking a highly motivated and customer-focused Front of House Trainee to join our team at Six Senses Ibiza. As a Front of House Trainee, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations within our Front of House department.

Key Responsibilities:

  • Guest Welcome: Greet guests upon arrival and provide a warm welcome experience.
  • VIP Recognition: Maintain and share relevant information about suite guests for the VIP recognition program.
  • Guest History Management: Input and update guest information in the PMS, ensuring accurate guest history for future stays.
  • Complaint Handling: Address guest complaints and suggestions promptly, logging them for follow-up until resolution.
  • Anticipating Needs: Identify service trends and gaps to enhance the overall guest experience.
  • Pre-Arrival Familiarization: Review guest profiles and histories before arrival to ensure seamless engagement.
  • Department Coordination: Notify relevant departments about guest arrivals and preferences.
  • Transfer Assistance: Coordinate guest transfers to and from the hotel and ensure readiness of welcome amenities.
  • VIP Engagement: Meet with guests listed in the VIP report to assess their experience and satisfaction.
  • Cross-Department Collaboration: Coordinate guest requirements across departments for optimal satisfaction.
  • Revenue Opportunities: Identify opportunities for upselling rooms, late checkouts, and in-resort activities to drive revenue.
  • Administrative Efficiency: Prepare and submit operational reports on time, ensuring effective departmental administration.
  • Training Participation: Attend meetings and training sessions as required and assist in organizing team involvement.

What We Offer:

As a Front of House Trainee at Six Senses Ibiza, you will have the opportunity to learn and grow with our team, develop your skills and knowledge, and contribute to delivering exceptional guest experiences. You will be part of a dynamic and supportive team environment, with opportunities for professional development and career advancement.

Requirements:

To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong attention to detail. You will also need to be flexible and able to work a variety of shifts, including mornings, evenings, and weekends.

  • Front of House Trainee

    hace 2 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Title: Front of House TraineeAt Six Senses Ibiza, we are seeking a highly motivated and enthusiastic Front of House Trainee to join our team. As a Front of House Trainee, you will play a vital role in delivering exceptional guest experiences and ensuring seamless operations within our Front of House department.Key Responsibilities:Guest Welcome: Greet...

  • Front of House Trainee

    hace 2 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Title: Front of House TraineeAt Six Senses Ibiza, we are seeking a highly motivated and enthusiastic Front of House Trainee to join our team. As a Front of House Trainee, you will play a vital role in delivering exceptional guest experiences and ensuring seamless operations within our Front of House department.Key Responsibilities:Guest Welcome: Greet...

  • Front of House Trainee

    hace 2 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Join Our Team as a Front of House TraineeAt Six Senses Ibiza, we're seeking a highly motivated and enthusiastic Front of House Trainee to join our team. As a Front of House Trainee, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations within our Front of House department.Key Responsibilities:Guest Welcome:...

  • Front of House Trainee

    hace 2 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Join Our Team as a Front of House TraineeAt Six Senses Ibiza, we're seeking a highly motivated and enthusiastic Front of House Trainee to join our team. As a Front of House Trainee, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations within our Front of House department.Key Responsibilities:Guest Welcome:...

  • Front of House Trainee

    hace 1 semana

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Join Our Team as a Front of House TraineeAt Six Senses Ibiza, we're seeking a highly motivated and enthusiastic Front of House Trainee to join our team. As a Front of House Trainee, you will be responsible for delivering exceptional guest experiences and developing your skills in hospitality and customer service.Key Responsibilities:Guest Welcome: Greet...

  • Front of House Trainee

    hace 6 días

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job SummaryWe are seeking a highly motivated and detail-oriented Front of House Trainee to join our team at Six Senses Ibiza. As a Front of House Trainee, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations in our Front of House department.Key ResponsibilitiesGuest Welcome: Greet guests upon arrival and...

  • Front of House Trainee

    hace 6 días

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Summary:As a Front of House Trainee at Six Senses Ibiza, you will be responsible for delivering exceptional guest experiences and developing your skills in hospitality and customer service.Key Responsibilities:Guest Welcome: Greet guests upon arrival and provide a warm welcome experience.VIP Recognition: Maintain and share relevant information about...

  • Front Desk Associate

    hace 2 días

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Summary:We are seeking a highly motivated and detail-oriented Front Of House Trainee to join our team at Six Senses Ibiza. As a Front Of House Trainee, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our Front Desk.Key Responsibilities:Guest Welcome: Greet guests upon arrival and provide a warm...

  • Rooms Coordinator Trainee

    hace 1 semana

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Title: Rooms Coordinator TraineeAs a Rooms Coordinator Trainee at Six Senses Ibiza, you will play a vital role in delivering exceptional guest experiences and developing our hosts to be the best they can be.Key Responsibilities:Coordinate the efficient operation of all guest experience tasks to provide exceptional products and services within brand...

  • Reservations Agent Trainee

    hace 2 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Title: Reservations Agent TraineeAt Six Senses Ibiza, we are seeking a highly motivated and detail-oriented Reservations Agent Trainee to join our team. As a Reservations Agent Trainee, you will be responsible for ensuring seamless guest experiences from the moment of booking to check-out.Key Responsibilities:Process new reservations, updates, and...

  • Reservations Agent Trainee

    hace 2 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Title: Reservations Agent TraineeAt Six Senses Ibiza, we are seeking a highly motivated and detail-oriented Reservations Agent Trainee to join our team. As a Reservations Agent Trainee, you will be responsible for ensuring seamless guest experiences from the moment of booking to check-out.Key Responsibilities:Process new reservations, updates, and...

  • Human Resources Trainee

    hace 6 días

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job SummaryWe are seeking a highly motivated and detail-oriented Human Resources Trainee to join our team at Six Senses Ibiza. As a Human Resources Trainee, you will assist in the recruitment process, support HR tasks, and contribute to the overall success of our hotel.Key ResponsibilitiesAssist in the recruitment process by posting job vacancies, screening...

  • Sustainability Coordinator Trainee

    hace 2 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Sustainability Coordinator TraineeJoin Six Senses Ibiza in our mission to create a more sustainable future. As a Sustainability Coordinator Trainee, you will play a key role in implementing our sustainability initiatives and contributing to our goal of reducing our environmental footprint.Key Responsibilities:Develop and implement new sustainability...

  • Sustainability Coordinator Trainee

    hace 2 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Sustainability Coordinator TraineeJoin Six Senses Ibiza in our mission to create a more sustainable future. As a Sustainability Coordinator Trainee, you will play a key role in implementing our sustainability initiatives and contributing to our goal of reducing our environmental footprint.Key Responsibilities:Develop and implement new sustainability...

  • Reservations Agent Trainee

    hace 1 semana

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Title: Reservations Agent TraineeAt Six Senses Ibiza, we are seeking a highly motivated and organized Reservations Agent Trainee to join our team. As a key member of our reservations department, you will be responsible for ensuring seamless guest experiences from the moment of booking to check-out.Key Responsibilities:Process new reservations, updates,...

  • Rooms Coordinator Trainee

    hace 2 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Title: Rooms Coordinator TraineeAs a Rooms Coordinator Trainee at Six Senses Ibiza, you will play a vital role in helping guests reconnect with themselves, others, and the world around them. Our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness...

  • Rooms Coordinator Trainee

    hace 2 semanas

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Title: Rooms Coordinator TraineeAs a Rooms Coordinator Trainee at Six Senses Ibiza, you will play a vital role in helping guests reconnect with themselves, others, and the world around them. Our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness...

  • Reservations Agent Trainee

    hace 1 semana

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Title: Reservations Agent TraineeAt Six Senses Ibiza, we are seeking a highly motivated and detail-oriented Reservations Agent Trainee to join our team. As a key member of our reservations department, you will be responsible for ensuring seamless guest experiences from initial inquiry to check-out.Key Responsibilities:Process new reservations, updates,...

  • Reservations Agent Trainee

    hace 1 semana

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job Title: Reservations Agent TraineeAt Six Senses Ibiza, we are seeking a highly motivated and detail-oriented Reservations Agent Trainee to join our team. As a key member of our reservations department, you will be responsible for ensuring seamless guest experiences from initial inquiry to check-out.Key Responsibilities:Process new reservations, updates,...

  • Sustainability Coordinator Trainee

    hace 2 días

    Santa Eulalia del Río, Baleares, España Six Senses Ibiza A tiempo completo

    Job DescriptionSustainability Coordinator TraineeJob SummaryWe are seeking a highly motivated and environmentally conscious Sustainability Coordinator Trainee to join our team at Six Senses Ibiza. As a Sustainability Coordinator Trainee, you will play a key role in supporting our sustainability initiatives and contributing to our mission of helping people...