Empleos actuales relacionados con Customer Experience Manager - Madrid Centro, Madrid - Mygwork
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Wound And Burn Centers Of America A tiempo completoDrive Customer Satisfaction and RetentionWe're seeking a skilled Customer and Tutor Value Manager to lead our customer experience initiatives. As a key member of our team, you'll be responsible for developing and executing strategies that drive customer satisfaction and retention.Your Key Responsibilities:Oversee the complete lifecycle of customer value...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Wound And Burn Centers Of America A tiempo completoDrive Customer Satisfaction and RetentionWe're seeking a skilled Customer and Tutor Value Manager to lead our customer experience initiatives. As a key member of our team, you'll be responsible for developing and executing strategies that drive customer satisfaction and retention.Your Key Responsibilities:Oversee the complete lifecycle of customer value...
-
Customer Experience Manager
hace 2 semanas
Madrid, Madrid, España Omega Crm Consulting A tiempo completoCustomer Experience ManagerMain ResponsibilitiesCreate and execute a strategic sales plan that expands the customer base by collaborating with the Sales DirectorMeet with potential clients and build lasting relationships by understanding their needs in collaboration with the Industry Product LeadMaintain the relationship with the SF Account Executives and...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Gostudent Gmbh A tiempo completoCustomer and Tutor Value ManagerAre you passionate about delivering exceptional customer experiences and driving business growth? We're seeking a skilled Customer and Tutor Value Manager to join our team in Madrid, Spain.Your Role in Our JourneyAs a Customer and Tutor Value Manager, you will be responsible for overseeing the complete lifecycle of customer...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Gostudent Gmbh A tiempo completoCustomer and Tutor Value ManagerAre you passionate about delivering exceptional customer experiences and driving business growth? We're seeking a skilled Customer and Tutor Value Manager to join our team in Madrid, Spain.Your Role in Our JourneyAs a Customer and Tutor Value Manager, you will be responsible for overseeing the complete lifecycle of customer...
-
Customer Experience Manager
hace 2 semanas
Madrid, Madrid, España Wound And Burn Centers Of America A tiempo completoDrive Customer Satisfaction and RetentionThe Customer and Tutor Value Manager plays a pivotal role in shaping our customer experience by managing end-to-end CVM programs that make a tangible impact on our business.Key Responsibilities:Oversee the complete lifecycle of CVM initiatives, from crafting business cases to executing campaigns and analyzing...
-
Customer Experience Manager
hace 2 semanas
Madrid, Madrid, España Remote People A tiempo completoCustomer Experience ManagerHorizons is seeking a Customer Experience Manager to join our team. This role involves building and maintaining strong relationships with clients, acting as the first point of contact for their needs.Key ResponsibilitiesEnsure client satisfaction through effective communication, problem-solving, and issue resolution.Collaborate...
-
Customer Experience Manager
hace 2 semanas
Madrid, Madrid, España Japan Tobacco International A tiempo completoCustomer Experience ManagerAt Japan Tobacco International, we're committed to creating a diverse and inclusive work environment where everyone feels valued and empowered to succeed. As a Customer Experience Manager, you'll play a critical role in driving our CX programs for RRP brands, setting the stage for exceptional consumer experiences across multiple...
-
Customer Experience Manager
hace 2 semanas
Madrid, Madrid, España Omega Crm Consulting A tiempo completoAbout the Role:We are seeking a highly skilled Customer Experience Manager to join our team at Omega CRM Consulting. As a key member of our organization, you will be responsible for developing and executing strategic sales plans to expand our customer base. This will involve collaborating with our Sales Director to create and execute a sales strategy that...
-
Customer Experience Manager
hace 2 semanas
Madrid, Madrid, España Monster Energy A tiempo completoCustomer Marketing Manager PositionThe Customer Marketing Manager will play a hybrid role across retail and fan-centric marketing, focusing on increasing revenue and stream with dedicated customers through engaging 360 marketing campaigns. They will support developing, implementing, and executing strategic marketing plans for our existing product...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Gostudent A tiempo completoAbout the RoleWe are seeking a highly skilled Customer and Tutor Value Manager to join our team at GoStudent. As a key member of our organization, you will play a pivotal role in shaping our customer experience by managing end-to-end CVM programs that drive significant improvements in customer retention and satisfaction.Key ResponsibilitiesOversee the...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Gostudent A tiempo completoAbout the RoleWe are seeking a highly skilled Customer and Tutor Value Manager to join our team at GoStudent. As a key member of our organization, you will play a pivotal role in shaping our customer experience by managing end-to-end CVM programs that drive significant improvements in customer retention and satisfaction.Key ResponsibilitiesOversee the...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Japan Tobacco International A tiempo completoJob Title: Rrp Cx ManagerAt Japan Tobacco International, we're committed to creating a workplace where everyone feels valued and empowered to succeed. As a Rrp Cx Manager, you'll play a key role in driving our customer experience strategy, ensuring that our brands deliver exceptional experiences that meet the evolving needs of our consumers.Key...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Japan Tobacco International A tiempo completoJob Title: Rrp Cx ManagerAt Japan Tobacco International, we're committed to creating a workplace where everyone feels valued and empowered to succeed. As a Rrp Cx Manager, you'll play a key role in driving our customer experience strategy, ensuring that our brands deliver exceptional experiences that meet the evolving needs of our consumers.Key...
-
Customer Experience Strategist
hace 2 semanas
Madrid, Madrid, España Parcelhero A tiempo completoCustomer Experience ManagerAt Parcelhero, we're on a mission to deliver exceptional customer experiences. As a Customer Experience Manager, you'll play a key role in shaping our customer journey, ensuring seamless interactions from booking to post-delivery support.Key ResponsibilitiesCustomer Journey Optimization: Oversee the entire customer journey,...
-
Customer Experience Manager
hace 5 días
Madrid, Madrid, España Cisco Systems A tiempo completo**About the Role**Cisco Systems is seeking a highly skilled Customer Experience Manager to drive the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth. As the primary CX point-of-contact, you will take end-to-end ownership of customer relationships, understanding their...
-
Customer Experience Strategist
hace 3 semanas
Madrid, Madrid, España Parcelhero A tiempo completoCustomer Experience ManagerAt Parcelhero, we're on a mission to revolutionize the parcel delivery experience. We're seeking a talented Customer Experience Manager to join our team and help us achieve this goal.Key ResponsibilitiesCustomer Journey Optimization: Develop and implement strategies to enhance the customer experience across all touchpoints, from...
-
Customer Experience Strategist
hace 3 semanas
Madrid, Madrid, España Parcelhero A tiempo completoCustomer Experience ManagerAt Parcelhero, we're on a mission to revolutionize the parcel delivery experience. We're seeking a talented Customer Experience Manager to join our team and help us achieve this goal.Key ResponsibilitiesCustomer Journey Optimization: Develop and implement strategies to enhance the customer experience across all touchpoints, from...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Gostudent Gmbh A tiempo completoDrive Customer Satisfaction and RetentionAs our Customer and Tutor Value Manager, you will play a pivotal role in shaping our customer experience by managing end-to-end CVM programs that make a tangible impact on our business.Your Key ResponsibilitiesOversee the complete lifecycle of CVM initiatives, from crafting business cases to executing campaigns and...
-
Customer Experience Manager
hace 3 semanas
Madrid, Madrid, España Gostudent Gmbh A tiempo completoDrive Customer Satisfaction and RetentionAs our Customer and Tutor Value Manager, you will play a pivotal role in shaping our customer experience by managing end-to-end CVM programs that make a tangible impact on our business.Your Key ResponsibilitiesOversee the complete lifecycle of CVM initiatives, from crafting business cases to executing campaigns and...
Customer Experience Manager
hace 2 meses
This is a unique opportunity to join Mygwork, a leading platform for the LGBTQ+ business community, as a Customer Experience Manager. We are seeking a highly skilled and experienced professional to drive our customer experience programs and develop innovative strategies to engage with our target audience.
Key Responsibilities- Develop and Implement CX Platforms: Design and implement customer experience platforms that align with our brand strategies and target consumer needs.
- Consumer Activation: Identify and execute efficient and innovative approaches to engage and excel in reaching consumers throughout their entire consumption journey.
- Project Management: Guarantee the execution of consumer activation plans, working in close partnership with internal stakeholders, securing optimal resource allocation and constantly re-assessing allocation after careful evaluation of main KPIs and ROI.
- Agency Briefings: Design detailed briefings for agencies involved in CX platforms.
- Internal Alignment: Ensure alignment with various internal departments engaged in the projects and CX platforms, maintaining excellence in implementation, adhering to timelines, and evaluating KPIs to ensure optimal performance.
- Insight Analysis: Conduct in-depth analyses of each platform to uncover powerful insights for each platform, consumers, and short and medium-term strategies for CX platforms.
- Brand Strategy Alignment: Always ensure alignment with the brand's strategy and plans within the respective market.
- Budget Management: Responsible for tactical management of the local budget, ensuring proper allocation as planned, correct phasing, and execution of activities according to the established plan.
- Efficiency and Synergies: Always looking for efficiencies and synergies to the projects and platforms.
- Team Leadership: Lead and develop the Activation Team, fostering a collaborative OneTeam mindset.
- A Bachelor's degree or equivalent education in Marketing, Business Administration, or Economics.
- +5 years relevant experience in defining and building brand activation, marketing, or trade marketing in Food, FMCG, Consumer Electronics, or Tobacco (RRP).
- Experience in consumer activation in horecas, festivals, and partnerships.
- Fluency in English and Spanish.
- Excellent working knowledge of MS Office, particularly PowerPoint and Excel.
