Technical Support Engineer Trainee
hace 2 días
Are you looking for an internship that will challenge your skills and boost your career? Our Schneider Trainee Program is designed for students and recent graduates who want to gain hands-on experience in a dynamic and inclusive environment.
Key Responsibilities:- Provide high-quality technical support to customers, particularly regarding industry automation solutions.
- Take ownership of customer requests and ensure satisfaction before closing the request.
- Assure proper resolution for queries related to commissioning, configuration, troubleshooting, and product selection.
- Ongoing proactive research and learning about new products, technologies, and applications.
- Provide technical support in post-sales and pre-sales by answering incoming communications from customers on all channels.
- Assist customers with obtaining log and configuration files through network.
- Perform remote connections to diagnose and solve customer needs.
- University Degree in a relevant Engineering Area (in course).
- Desirable knowledge in Motor Control & Variable Speed Drives, PLCs, HMI, and Communication protocols.
- Proficiency in Spanish and fluency in English (B2 demonstrable).
- Strong verbal and written communication skills, problem-solving abilities, and interpersonal skills.
- An experience specially designed for your learning and development.
- Paid internships (depending on the schedule you establish, min. 20 hours and max. 30 hours per week, € 700-900 / month).
- Monthly sessions to enhance your development and employability (Trainee's Academy).
- Track your evolution and learning.
- Time flexibility to combine it with your studies.
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company.
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