Compliance Operations Manager, Team Lead

hace 3 días


Barcelona, Barcelona, España Amazon A tiempo completo

As a key member of the Amazon team, you will play a pivotal role in shaping the future of our 3P operations. This exceptional opportunity allows you to lead and transform a team based across two locations: Bratislava and London.

This role is focused on establishing critical operational foundations required for long-term success. Your responsibilities will include defining the long-term strategy, setting clear service level agreements, and implementing regular business review cadences to track progress and drive continuous improvement.

You will also contribute to enhancing the team's operational efficiency and compliance by assessing current tools and technologies, identifying gaps, and influencing digital solutions to drive productivity and accuracy of work.

If you have a proven track record of building and managing high-performing teams, collaborating and communicating effectively across levels - we want to hear from you.

The successful candidate can be based in Clichy (France), Barcelona (Spain), or Bratislava (Slovakia). A competitive salary of €80,000 - €120,000 per year reflects the importance of this role.

About the Role
  • Set Team strategy, and establish from ground up, set of robust performance management framework, including KPIs, SLAs, and reporting mechanisms to drive continuous improvement.
  • Automate and optimize "Take downs and seizures processes" (Funds/inventory enforcement/release, payments to authorities, donations) to enhance team productivity, and accuracy.
  • Partner with stakeholders to identify and mitigate operational risks, ensuring policy compliance across all critical processes.
  • Onboard Trade regulators take down requests into the team
  • Work with Tech teams and 3P de-risking managers on automating and harmonizing the tasks implemented by 40 HC operations team in India.
  • Coach and grow their team members
About the Team

Cool environment, team is collaborative where we help each others. We work hard and have fun


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