Compliance Operations Manager

hace 2 semanas


Barcelona, Barcelona, España Dlocal A tiempo completo
About the Role

We are seeking an experienced Compliance Account Manager to join our team at Dlocal. As a Compliance Account Manager, you will be responsible for managing all compliance aspects of our relationship with customers.

Key Responsibilities
  • Partner with internal teams to prioritize and maximize all our internal knowledge and resources to get the best user experience for our Merchant while onboarding their business to Dlocal.
  • Develop and manage long-term relationships with our Merchants for AML compliance requirements.
  • Own the end-to-end AML onboarding compliance process supporting our Merchants, ensuring customer satisfaction, and strengthening our relationship with the Merchant.
  • Become the "guru" on Dlocal for AML onboarding and compliance requirements.
  • Monitor SLAs of the onboarding process and ramp-up to ensure that they are successfully executed.
Requirements
  • Bachelor's degree in business, banking, or law supplemented by Compliance and/or Risk Management training.
  • 3+ years experience in the Corporate Onboarding space.
  • Commercial mindset with the ability to build merchant relationships.
  • Extensive knowledge of payments and/or the banking/finance industry.
  • Excellent English communication skills.
  • Resilient and able to challenge and influence while remaining focused on growing a sustainable business.

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