Sampling Operations Manager

hace 4 semanas


Barcelona, Barcelona, España Healthcare Businesswomen'S Association A tiempo completo

Role Summary:

The Manager, Sampling Operations will be responsible for managing the sample operations function within the Commercial Operations team. This includes ensuring compliance with all applicable standard operating procedures (SOPs), laws, and regulations that govern sample programs.

This role requires close collaboration with key personnel, including Sample Compliance, Sales, Marketing, Analytics, and Alliance Partners. The successful candidate will have a strong customer focus and be able to identify and resolve issues with Lundbeck applications related to sampling activities.

Key Responsibilities:

  • Ensure all new home office and field personnel have completed necessary training and are certified and eligible to receive samples or offer samples during the onboarding process.
  • Partner with internal teams, alliance partners, and third-party vendors on all sampling initiatives and projects.
  • Coordinate cross-functional activities for sample allocations during sample order cycles and monitor sample inventory levels.
  • Provide quarterly sample program reports to the Commercial Operations Manager.
  • Investigate and reconcile field questions related to a healthcare practitioner's sample eligibility status.

Requirements:

This role requires a strong understanding of sample operations and compliance. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a team environment.



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