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Industrialization Specialist

hace 2 meses


Madrid, Madrid, España Amadeus A tiempo completo
About the Role

The Industrialization Senior Specialist role at Amadeus is a critical position that falls within the intersection of Payment Product Management and Implementation. This role requires a unique blend of technical and business acumen to drive process improvements and industrialization across the organization.

Main Responsibilities
  • Improve existing payment implementation products and processes for Airlines, Travel Agencies, and Hotel customers.
  • Implement short and mid-term strategies to enhance overall implementation industrialization by working closely with Product Management, R&D, and Implementation organizations.
Key Objectives
  • Enhance the Outpayce implementer's and customer's experience regarding existing Product features implementation processes.
  • Identify areas of automation/industrialization to optimize implementation, reduce implementation tasks, effort, timelines, and dependencies on other teams.
Requirements
  • Knowledge of implementation processes and constraints.
  • Functional and technical understanding of payment products.
  • Ability to understand and anticipate customer needs.
  • Strong communication skills to interact and collaborate with various Amadeus and non-Amadeus actors.
  • Experience facilitating cross-functional, cross-departmental forums for process enhancements and governance.
What We Offer
  • A complete rewards offer, including bonus, equity, pension plan, travel, life, and healthcare insurance, as well as lunch and transport allowance and other benefits.
  • A truly global DNA, with a footprint, processes, and culture that reflect our global nature.
  • Great opportunities to learn, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
  • A caring environment, nurturing both a fulfilling career and personal and family life.
  • A flexible working model, allowing employees to work in a way that suits them best.
  • A diverse and inclusive community, committed to leveraging our unique diversity to drive innovation, creativity, and collaboration.
  • A reliable company, with trust and reliability at the heart of our actions and relationships.
  • A critical mission and purpose, powering the future of travel and pursuing a critical mission and extraordinary purpose.