Global IT Delivery Lead for Salesforce Solutions
hace 2 semanas
**Job Overview**
BASF SE is seeking a highly skilled and experienced IT Delivery Lead to oversee the successful delivery of technology projects related to Salesforce CRM and Service Cloud. This role requires a strong background in project management, technical expertise in Salesforce platforms, and a deep understanding of customer service workflows.
**Responsibilities:**
- Project Management: Lead the planning, execution, and delivery of IT projects focused on Salesforce CRM, Service Cloud, and customer service solutions.
- Develop Project Plans: Create project plans, timelines, and budgets that align with strategic goals.
- Monitor Progress: Monitor project progress, identify risks, and implement mitigation strategies to ensure successful outcomes.
Requirements:)
Education and Certifications: Bachelor's or Master's degree in Computer Science, Information Systems, or a related field. Agile certifications such as Certified Scrum Master (CSM) or Professional Scrum Master (PSM) are preferred.
Experience: Varied and extensive experience in project management, with a focus on Agile methodologies. Proven track record of successfully delivering projects on time, within budget, and meeting stakeholder expectations.
Skill Requirements:
- In-depth knowledge and experience with Agile methodologies such as Scrum, Kanban, or Lean.
- Ability to lead Agile teams, facilitate Agile ceremonies, and ensure adherence to Agile principles and practices.
- Strong understanding of Agile project management tools and techniques.
- Familiarity with Salesforce CRM and Service Cloud, with relevant certifications preferred.
Compensation and Benefits: The salary for this position is estimated to be around $120,000 per year, depending on location and experience. Additional benefits include health insurance, retirement savings plan, and paid time off.
Why Join BASF SE? As an employee of BASF SE, you will have the opportunity to work on challenging projects, collaborate with a talented team, and contribute to the success of a leading global chemical company. We offer a dynamic work environment, opportunities for professional growth, and a competitive compensation package.
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