AWS Data Center Operations Expert
hace 2 semanas
Job Overview
We're looking for a highly skilled Data Center Operations Expert to join our team at Amazon. This is an exciting opportunity to work on the most challenging problems in the industry, with a focus on delivering high-quality service to our customers.
About the Role
The successful candidate will be responsible for assisting in the operation and maintenance of all electrical, mechanical, and HVAC equipment within our data centers. You'll work closely with our software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles to deliver exceptional results.
Main Responsibilities
- Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the data center.
- Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems, and generators.
- Provide assistance to contractors or data center engineers to ensure proper operation and maintenance of all facility equipment.
- Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.
Qualifications
- Able to solve problems through root-cause elimination and demonstrate an ability to understand the broader context.
- Aptitude for troubleshooting and problem-solving complex issues.
- Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
- Able to follow procedures, system documentation, and track issues through appropriate entries into a Trouble Ticket system.
- Prioritize appropriately in a complex, fast-paced environment.
- Willingness to take ownership for technical issues brought by the customer base.
- Capable of actively engaging and working collaboratively with other support teams to drive resolution of problems encountered.
What We Offer
We offer a competitive salary range of $65,000 - $95,000 per year, depending on experience. You'll also enjoy benefits such as comprehensive health insurance, 401(k) matching, and generous paid time off.
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