AWS Data Center Operations Technician

hace 3 semanas

Zaragoza, Zaragoza, España Amazon Data Services Spain, S.L. A tiempo completo
About the Role

This is a unique opportunity to join Amazon Data Services Spain, S.L. as a Data Center Technician, Data Center Operations, and contribute to the design, planning, delivery, and operation of all AWS global infrastructure.

You will be part of a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Collaborate with people across AWS to help us deliver the highest standards for safety and security, and provide seemingly infinite capacity at the lowest possible cost for our customers.

Key Responsibilities

Here are some of the key job responsibilities:

  • Interact with stakeholders in Spain and across EMEA, requiring both Spanish and English language proficiency.
  • Meet SLAs against assigned trouble tickets via a directed workflow.
  • Be the first line of contact for hardware troubleshooting and technical issues.
  • Perform regular server hardware repairs, including drives, motherboards, etc.
  • Carry out routine network, server hardware, and OS-related repairs.
  • Work with cross-functional teams on a regular basis to complete routine work.
  • Engage with Smart Hands in EU Regional POPs.
  • Adhere to security and safety best practices in the data center.
  • Participate in Data Center power & cooling events.
  • Participate in team meetings for metric analysis and daily/weekly goals achievement.
  • Identify and help create documentation for use globally.
  • Identify and help create process improvements relevant to the data center environment.
  • Perform server upgrades, rebuilds, scheduled works as required.
  • Interact with third-party vendors & contractors.
  • Contribute to the development of other team members.
About Us

At Amazon Data Services Spain, S.L., we value diverse experiences and welcome candidates from all backgrounds. We believe that everyone has something unique to offer, and we're committed to creating an inclusive culture that empowers our employees to learn, grow, and thrive.

Why Join Us?

AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, providing our customers with a robust suite of products and services to power their businesses.

We offer a dynamic and inclusive work environment, with ongoing events and learning experiences that inspire our employees to be proud of their differences. Our employee-led affinity groups foster a culture of inclusion, and we're committed to becoming Earth's Best Employer.

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