AWS Data Center Operations Specialist

hace 3 semanas

Zaragoza, Zaragoza, España Amazon A tiempo completo

Job Summary

AWS Data Center Operations Specialist will be responsible for the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility. This equipment supports mission-critical servers and must maintain better than 99.999% uptime.

Key Responsibilities

  • Assist in the operation and maintenance of all electrical, mechanical, and HVAC equipment within the Data Center/Facility.
  • Assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
  • Monitor and troubleshoot all mechanical, electrical, HVAC systems, voice/data, chiller systems and generators.
  • Provide assistance to contractor or data center engineers to ensure proper operation and maintenance of all facility equipment.
  • Perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.

Requirements

  • An ability to solve problems through root-cause elimination, stepping back to understand the broader context.
  • An aptitude for trouble-shooting and problem-solving complex issues.
  • Ability to maintain service level agreements (SLAs) through the implementation of proactive issue detection and immediate response.
  • An ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.
  • Prioritize appropriately in a complex, fast-paced environment.
  • Willingness to take ownership for technical issues brought by the customer base.

About AWS

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.

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