AWS Data Center Operations Specialist

hace 1 mes


Zaragoza, Zaragoza, España Amazon A tiempo completo

About the Role

At Amazon, we own the design, planning, delivery, and operation of all AWS global infrastructure. As a Data Center Operations Technician, you will be part of a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

Key Responsibilities

  • You will interact with stakeholders in Spain and across EMEA, so both Spanish and English language proficiency is essential.
  • Working to meet SLAs against assigned trouble tickets via a directed workflow.
  • Being the first line of contact for hardware troubleshooting and technical issues.
  • Performing regular server hardware repairs, including drives, motherboards, etc.
  • Carrying out routine network, server hardware, and OS-related repairs.
  • Working with cross-functional teams on a regular basis to complete routine work.
  • Engaging with Smart Hands in EU Regional POPs.
  • Adhering to security and safety best practices in the data center.
  • Participating in Data Center power & cooling events.
  • Participating in team meetings for metric analysis and daily/weekly goals achievement.
  • Identifying and creating documentation for global use.
  • Identifying and creating process improvements relevant to the data center environment.
  • Performing server upgrades, rebuilds, and scheduled works as required.
  • Interacting with third-party vendors & contractors.
  • Contributing to the development of other team members.

About Us

At AWS, we foster a culture of inclusion that empowers us to be proud of our differences. We value work-life harmony and strive for flexibility as part of our working culture. We are committed to a diverse and inclusive workplace and are an equal opportunities employer.



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