Multilingual Customer Support Expert

hace 2 semanas

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hubstaff A tiempo completo

Position: Multilingual Customer Support Specialist

Role Overview: We are seeking a talented, multilingual individual fluent in English to join our Customer Happiness Calling team. In this role, you will be the voice of Eli Z Group, providing top-notch assistance to our global user base and ensuring they feel understood and valued.

Key Responsibilities:

  • Customer Outreach: Initiate calls to customers to offer assistance, resolve issues, and provide product or service information.
  • Understand and resolve customer inquiries efficiently and empathetically.
  • Collaborate with a multicultural, dynamic, and enthusiastic remote team.

Requirements:

  • Language Proficiency: Fluent in English (additional languages are a plus).
  • Interpersonal Skills: Excellent communication abilities, a customer-centric approach, flexibility in working hours, and a positive, enthusiastic attitude.

Why Work with Us:

  • We have stimulating brainstorming sessions with smart and creative people.
  • We have regular team building events.
  • We receive continuous support from our dedicated Development department.
  • Everyone in the company is a direct manager of challenging projects, keeping the work dynamic and exciting.
  • Everyone has the chance to implement their own ideas, participating actively in the decision-making process.
  • We offer the chance to enhance personal skills through a wide range of courses, lately based especially on AI, and follow a personalized growth path.

Apply Now: If you're ready to take your customer support career to the next level, we want to hear from you.

Elevate your career with Eli Z Group where innovation meets passion. Apply now and make a difference.

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