Multilingual Customer Support Specialist

hace 2 meses


Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hubstaff A tiempo completo

Job Summary:

We are seeking a highly skilled and multilingual customer support specialist to join our team at Hubstaff. As a key member of our Customer Happiness Calling team, you will be responsible for providing top-notch assistance to our global user base, ensuring they feel understood and valued.

Key Responsibilities:

  • Initiate calls to customers to offer assistance, resolve issues, and provide product or service information.
  • Understand and resolve customer inquiries efficiently and empathetically.
  • Collaborate with a multicultural, dynamic, and enthusiastic remote team.

Requirements:

  • Language Proficiency: Fluent in English (additional languages are a plus).
  • Interpersonal Skills: Excellent communication abilities, a customer-centric approach, flexibility in working hours, and a positive, enthusiastic attitude.

Why Work with Us:

  • We offer a stimulating work environment with opportunities for growth and development.
  • We provide continuous support from our dedicated Development department.
  • Everyone in the company is encouraged to participate in decision-making and implement their own ideas.
  • We offer a wide range of courses to enhance personal skills, including AI-based training.


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