Multilingual Customer Support Specialist
hace 2 meses
Job Summary:
We are seeking a highly skilled and multilingual customer support specialist to join our team at Hubstaff. As a key member of our Customer Happiness Calling team, you will be responsible for providing top-notch assistance to our global user base, ensuring they feel understood and valued.
Key Responsibilities:
- Initiate calls to customers to offer assistance, resolve issues, and provide product or service information.
- Understand and resolve customer inquiries efficiently and empathetically.
- Collaborate with a multicultural, dynamic, and enthusiastic remote team.
Requirements:
- Language Proficiency: Fluent in English (additional languages are a plus).
- Interpersonal Skills: Excellent communication abilities, a customer-centric approach, flexibility in working hours, and a positive, enthusiastic attitude.
Why Work with Us:
- We offer a stimulating work environment with opportunities for growth and development.
- We provide continuous support from our dedicated Development department.
- Everyone in the company is encouraged to participate in decision-making and implement their own ideas.
- We offer a wide range of courses to enhance personal skills, including AI-based training.
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