Coastal Operations Manager
hace 18 horas
At Damco Spain Sl, we are seeking a talented Coastal Lead to join our team in Europe. This exciting opportunity will allow you to drive customer satisfaction and support commercial growth through reliable network execution.
About the Role:
This position is part of our Europe TbM business unit, responsible for delivering promises to customers through first and last mile delivery. You will bridge commercial pursuits with operational efficiency, ensuring timely cargo loading and discharge, accurate vessel schedules, and proactive coordination with partners.
Your Key Responsibilities:
* Drive a strong customer experience by executing a reliable network that meets demand and optimizes vessels
* Collaborate with feeder operators to maintain schedules, protect connections at hub ports, and provide accurate planning information to customers
* Proactively manage bookings vs vessel allocation to optimize vessels and network towards demand
* Own, manage, and communicate contingencies related to services, keeping customer impact at the center of decisions
* Achieve high utilization across all services through forecast management and downfall analysis
About Us:
We offer an exciting career opportunity in a highly engaged team, international environment with approximately 450 colleagues located throughout Europe. Our primary office is based in Rotterdam, the Netherlands, with a satellite office in Algeciras, Spain. We value teamwork, quality improvement, and customer centricity.
We Are Looking For:
Someone who displays customer centricity through all communication, drives quality and product/service improvement, acts with customers in mind, understands the importance of teamwork, dares to make challenging decisions, and takes ownership in complex situations. If you have what it takes, please consider this opportunity
What We Offer:
Competitive salary: €65,000 - €80,000 per year, depending on experience, as well as a dynamic work environment, professional growth opportunities, and recognition for outstanding performance.
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