ERP Support Specialist

hace 3 días

Madrid, Madrid, España Mygwork A tiempo completo
About the Role

We are seeking a highly skilled ERP Support Analyst to join our team at WPP, a global leader in the creative transformation industry. As a key member of our Maconomy rollout team, you will play a pivotal role in shaping the way we work and ensuring the successful implementation of our ERP system.

Key Responsibilities
  • Resolve incidents and defects to the satisfaction of business partners and within our agreed Service Levels and Metrics.
  • Develop enhancements to the Maconomy Core platform that meet business requirements while maintaining global ways of working and standards.
  • Manage Jira tickets for Testing, Change Requests, and Release.
  • Represent Region/Country inside Maconomy Core Project, considering regional and cultural subtleties and priorities.
  • Support deployment planning and business readiness activities.
  • Build strong relationships with senior leaders, becoming their trusted partner in maximizing Maconomy's impact.
  • Collaborate with IT teams to prioritize and resolve regional needs.
  • Maintain clear and concise documentation.
  • Deploy config & Print Layout updates to all Environments.
  • Work closely with the Core team and clients to understand product templates and provide relevant build information to Deltek and other third-party suppliers.
What You'll Need

To succeed in this role, you will need:

  • Excellent analytical and creative thinking skills.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Experience with ERP systems and Maconomy Core platform.
  • Knowledge of business processes and operations.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about ERP systems and business process improvement, we encourage you to apply for this exciting opportunity.

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