Technical Customer Service Specialist

hace 1 mes


Barcelona, Barcelona, España Blu Selection A tiempo completo
Technical Customer Service Specialist

We are seeking a highly skilled Technical Customer Service Specialist to join our team in Barcelona. As a Technical Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a high-quality experience for our customers.

Key Responsibilities:
  • Support customers with inquiries related to digital payment services
  • Assist new customers with account activation, transaction status queries, and financial requests
  • Maintain and update customers' accounts
  • Ensure high-quality service and maintain strong customer relationships
Requirements:
  • Native level of Danish and good level of English
  • Interest in technical support and troubleshooting
  • Excellent listening and communication skills
  • Energetic, innovative, and proactive approach
  • Call center experience preferred
What We Offer:
  • Indefinite contract
  • Full-time position with flexible working hours
  • Competitive salary and performance bonus
  • Training and onboarding period
  • Equipment provided
  • Growing opportunities within the company
  • International environment
  • Support from the company regarding NIE and SSN


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