Technical Customer Service Specialist
hace 1 semana
Customer Support Role
We are seeking a skilled Technical Customer Service Specialist to join our team in Barcelona. As a key member of our customer support team, you will be responsible for providing top-notch technical support to our customers, ensuring their satisfaction and loyalty.
Key Responsibilities:
- Supporting customers with technical inquiries related to telecom services
- Maintaining and updating customer accounts
- Handling sensitive data with confidentiality and care
- Ensuring high-quality service and customer satisfaction
Requirements:
- A native level of Dutch and a good level of English
- An interest in technical support and troubleshooting
- Excellent communication and listening skills
- The ability to work proactively at a fast pace
- Reliability and confidentiality when handling sensitive data
What's in it for you?
As a valued member of our team, you will enjoy a range of benefits, including:
- A full-time contract with a competitive salary
- Training and development opportunities
- Equipment provided
- Meal allowances possible
- Constant training and support
- An international environment with a diverse team
About the Company
Our company is a Belgian Business Process Outsourcing company, renowned for providing quality service in customer experience and business consultancy. We are committed to maintaining a safe and supportive work environment for our employees.
About Barcelona
Barcelona is a vibrant and beautiful beach city, surrounded by coastal towns and mountains. Enjoy the unique experience of an international and diverse culture, delightful gastronomic experiences, and a relaxed lifestyle.
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