Commercial Operations Specialist
hace 4 semanas
We're seeking a talented Commercial Operations Specialist to join our Strategy & Operations team at Make. As a Commercial Operations Specialist, you'll have the opportunity to drive growth and efficiency by managing cross-functional projects, improving sales tooling, and developing a structured approach to competitor analysis.
Key Responsibilities:
- Manage and support strategic cross-functional projects by working closely with senior stakeholders from Sales, Customer Success, Partner Management, Product, Marketing, and Analytics.
- Improve the usability of our existing tool stack (Salesforce and other tools) for users and enhance data quality to draw valuable insights.
- Research and screen state-of-the-art tools to add to our current stack.
- Structure, develop, and maintain our Confluence knowledge base.
- Support the enablement of our cross-functional initiatives and ensure successful adoption of enabled measures.
- Create, organize, and maintain reusable sales collateral and assets.
- Develop a structured approach to storing competitor information, create battle cards, and ensure adoption by the sales team.
- Support sales kick-off planning and preparation for the next fiscal year.
Qualifications:
- Pursuing or recently completed a Bachelor's or Master's degree in Business, Economics, or a related field.
- Previous work experience in a start-up or scale-up SaaS or technology company in a sales or sales-related role.
- Experience or interest in process improvement and automation.
- Proven track record of successfully managing cross-functional projects.
- Exceptional communication and interpersonal skills.
- Experience working with sales tools and CRM systems (e.g., Salesforce, Salesloft, data enrichment tools) is a plus.
- Ability to thrive in a fast-paced, dynamic environment.
- Self-motivated, proactive, and eager to learn.
What We Offer:
- Paid vacation.
- Hands-on experience in a leading SaaS company.
- Opportunity to work on impactful projects with real-world applications as part of a key team that drives internal operations.
- Mentorship and guidance from experienced professionals.
- Flexible work environment with potential for remote work.
- Potential for future full-time employment based on performance.
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