Senior Payroll Services Lead for Western EMEA

hace 1 mes


Barcelona, Barcelona, España Adp, Inc. A tiempo completo
Lead Payroll Services in the Western EMEA Region

We are seeking an experienced Senior Payroll Analyst to lead our payroll services for the Western EMEA region, supporting Global Payroll Shared Services.

About the Role
  • Payroll Services Leadership: Collaborate with a dedicated Payroll Processing Center of Excellence to deliver accurate, timely, and compliant payroll services to internal associates and business stakeholders.
  • Country and Regional Stakeholder Engagement: Establish and strengthen relationships with country and regional stakeholders, focusing on service quality and excellence.
  • Process Improvement and Innovation: Engage in process improvements, adopt a proactive mindset, and identify innovation opportunities to drive growth and efficiency.
Key Responsibilities
  • Manage Payroll Cycles: Ensure accurate and timely deliverables, oversee process improvement frameworks, and verify Global Payroll Training University effectiveness.
  • Post-Payroll Review and Learning Sessions: Lead review sessions, test Standard Operating Procedures controls, and ensure World Class Customer Service standards are met.
  • Primary Point of Contact: Manage payroll service requests, provide primary support, and increase NPS performance.
  • Country-Specific Service Management: Manage country-specific service and product catalog items, meeting external and internal obligations, and exceeding SLAs.
Estimated Salary:

$95,000 - $115,000 per year, depending on experience and location.

This is an exciting opportunity to join ADP, Inc. as a Senior Payroll Analyst, working with a talented team to deliver exceptional payroll services. If you have a passion for leadership, process improvement, and customer satisfaction, we encourage you to apply for this role.


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