Senior Payroll Services Lead for Western EMEA
hace 1 mes
We are seeking an experienced Senior Payroll Analyst to lead our payroll services for the Western EMEA region, supporting Global Payroll Shared Services.
About the Role- Payroll Services Leadership: Collaborate with a dedicated Payroll Processing Center of Excellence to deliver accurate, timely, and compliant payroll services to internal associates and business stakeholders.
- Country and Regional Stakeholder Engagement: Establish and strengthen relationships with country and regional stakeholders, focusing on service quality and excellence.
- Process Improvement and Innovation: Engage in process improvements, adopt a proactive mindset, and identify innovation opportunities to drive growth and efficiency.
- Manage Payroll Cycles: Ensure accurate and timely deliverables, oversee process improvement frameworks, and verify Global Payroll Training University effectiveness.
- Post-Payroll Review and Learning Sessions: Lead review sessions, test Standard Operating Procedures controls, and ensure World Class Customer Service standards are met.
- Primary Point of Contact: Manage payroll service requests, provide primary support, and increase NPS performance.
- Country-Specific Service Management: Manage country-specific service and product catalog items, meeting external and internal obligations, and exceeding SLAs.
$95,000 - $115,000 per year, depending on experience and location.
This is an exciting opportunity to join ADP, Inc. as a Senior Payroll Analyst, working with a talented team to deliver exceptional payroll services. If you have a passion for leadership, process improvement, and customer satisfaction, we encourage you to apply for this role.
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