Incident Management Strategist

hace 3 días


Barcelona, Barcelona, España CimpressVista A tiempo completo

Vista, a leading design and marketing partner to millions of small businesses worldwide, is seeking an experienced Incident Management Strategist to join our team. This exciting opportunity offers a competitive salary of $**185,000 - $220,000 per year**, depending on location and experience.

Company Overview

Vista exists to help small businesses thrive by delivering innovative solutions that elevate their presence in physical and digital spaces. With over 20 years of experience, we've built a reputation for excellence and customer satisfaction.

Job Description

The Incident Management Strategist will oversee the incident management process, ensuring minimal customer and business impact. Key responsibilities include:

  • Developing and implementing strategies to improve incident identification, handling, reporting, and prevention
  • Oversight of incident resolution, with a focus on minimizing downtime and reducing the overall cost of incidents
  • Improving incident management procedures and enhancing the quality of post-mortem analyses
Required Skills and Qualifications

To succeed in this role, you'll need:

  • A Bachelor's or Master's degree in Information Technology, Computer Science, or a related field
  • Experience in a senior leadership role in incident management, with a strong understanding of operating models in large, complex tech organizations
  • Exceptional leadership, coaching, and team management skills, with the ability to drive organizational change and improve incident response and resilience
Benefits

We offer a comprehensive benefits package, including:

  • A competitive salary range of $185,000 - $220,000 per year, depending on location and experience
  • A generous health insurance plan, including medical, dental, and vision coverage
  • A 401(k) matching program, with a company match of up to 5%
  • Flexible work arrangements, including remote work options and flexible hours
Equal Opportunity Employer

Vista is an equal opportunity employer, committed to diversity and inclusion. We strive to create a workplace culture that values and respects the unique contributions of all employees.



  • Barcelona, Barcelona, España Dlocal A tiempo completo

    About dLocaldLocal empowers the world's largest companies to collect payments in 40 emerging markets. By leveraging our global reach and expertise, businesses can expand effortlessly into these high-growth regions.We are a team of 900+ professionals from 25 nationalities who share a passion for innovation and customer-centricity. Our dynamic culture offers...


  • Barcelona, Barcelona, España Dlocal A tiempo completo

    Job OverviewAt dLocal, we empower global brands to expand their reach into emerging markets by simplifying payment processes. As a leader in cross-border payments, our team of experts is dedicated to providing seamless and secure financial solutions.About the RoleWe are seeking an experienced Incident Management Analyst to join our IT team. The ideal...


  • Barcelona, Barcelona, España Vistaprint A tiempo completo

    About VistaprintVistaprint is the design and marketing partner to millions of small businesses worldwide. Our mission is to help entrepreneurs, artists, and creators turn their passion into a successful business with high-quality printed and digital marketing products at an affordable price.We have over 80 product teams in our engineering department building...


  • Barcelona, Barcelona, España Schneider Electric A tiempo completo

    Job DescriptionSchneider Electric is seeking a skilled Global Risk Management Strategist to join our team. As a key member of our organization, you will play a vital role in managing and mitigating global risks to ensure the safety and security of our business travelers and expatriates.Responsibilities:Develop and implement global program standards and...


  • Barcelona, Barcelona, España Allianz Popular SL. A tiempo completo

    In this dynamic leadership role, you will be responsible for managing a global 24/7 incident and problem management operations team for Allianz Popular SL. Ensuring IT stability and operational excellence.About the CompanyAllianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We value the diversity...


  • Barcelona, Barcelona, España Vistaprint A tiempo completo

    OverviewVistaprint is a leading provider of marketing and design solutions to millions of small businesses worldwide. Our engineering department consists of over 80 product teams building and operating frontends, services, data pipelines, and ML models with a strong focus on operational excellence.Job DescriptionWe are seeking a Senior Manager, Incident...


  • Barcelona, Barcelona, España Edreams Odigeo A tiempo completo

    We're seeking a Revenue Management Strategist to join our team in Barcelona. This role is ideal for those who enjoy analyzing data and developing strategies to drive sales and revenue.The company eDreams Odigeo offers a unique opportunity for growth, with over 20 million customers, 44 markets, and 5 brands. As a Revenue Management Strategist, you'll be...


  • Barcelona, Barcelona, España Nestlé Sa A tiempo completo

    **About Us:** Nestlé Sa, a leading global food and beverage company, is seeking an experienced Digital Change Management Strategist to join our Nespresso Digital and Tech Team. As a key member of our team, you will play a vital role in ensuring seamless IT service delivery and minimizing disruptions to business operations.Salary: The estimated annual salary...


  • Barcelona, Barcelona, España Vistaprint A tiempo completo

    About the Opportunity:Are you a seasoned leader looking to take your career to the next level? Do you have a passion for driving operational excellence and improving incident response? If so, we invite you to join our team as a Manager, Incident Response. In this critical role, you will oversee the Incident Management team within Vista Engineering,...


  • Barcelona, Barcelona, España Allianz Popular Sl. A tiempo completo

    **Company Overview**Allianz Popular Sl. is a global leader in the insurance industry, providing innovative solutions to customers worldwide.We are seeking an experienced professional to join our team as IT Incident and Problem Management Team Lead.As a member of our team, you will be responsible for managing a high-performing incident and problem management...


  • Barcelona, Barcelona, España Criteo A tiempo completo

    About the Role: As a Data Management Strategist, you will play a crucial part in boosting sales efficiency by developing and implementing effective data management practices for Criteo's CRM solution. This includes acting as a trusted partner to our internal commercial organization and technical department, driving data excellence, and maximizing Sales Tech...


  • Barcelona, Barcelona, España Adp, Inc. A tiempo completo

    **Job Title:** Product Management Strategist - International HCM**About the Role:** ADP, Inc. is seeking a seasoned Product Management Strategist to lead our international mid-market Human Capital Management (HCM) offering. This role will be responsible for defining the product strategy for iHCM, addressing internal and external business changes, market...


  • Barcelona, Barcelona, España Sulzer A tiempo completo

    At Sulzer, we are a leading engineering company with a rich history of innovation. Our mission is to grow expertise and develop cutting-edge solutions for a more sustainable future. We seek a highly skilled Senior Credit Management Strategist to join our GF_Finance Controlling, Accounting team in Spain. Key Responsibilities:Lead transformative initiatives in...


  • Barcelona, Barcelona, España Vistaprint A tiempo completo

    At Vista, we're looking for a talented Content Experience Strategist to join our team in Barcelona. As a key member of our Order Management domain, you'll play a crucial role in crafting user-centric experiences that drive business results.About UsWe're an award-winning Remote-First company with a passion for making great marketing and design accessible to...


  • Barcelona, Barcelona, España Papernest A tiempo completo

    Job OverviewPapernest, a pioneering company in the contract management space, is seeking a skilled Digital Growth Strategist to join their team. Based in France, Spain, or Italy, this role offers a unique opportunity to drive business growth and expansion.Estimated Salary$80,000 - $110,000 per year, depending on experience.Job DescriptionThe Digital Growth...


  • Barcelona, Barcelona, España Dlocal A tiempo completo

    Company Overview: dLocal is a leading payments processor and merchant of record that enables global brands to collect payments in 40 emerging markets. Our flexible, remote-first culture offers travel, health, and learning benefits, along with the opportunity to work with a diverse team from 25+ nationalities.Salary: $120,000 - $180,000 per annum, depending...

  • Purchasing Strategist

    hace 2 horas


    Barcelona, Barcelona, España Tenneco A tiempo completo

    Purchasing StrategistAbout the Position:This is an exciting opportunity to join our team as a Purchasing Strategist and contribute to the development and implementation of procurement strategies that drive business growth and profitability. The successful candidate will have a proven track record in procurement and supply chain management, excellent...


  • Barcelona, Barcelona, España Coty A tiempo completo

    About the RoleAt Coty, we're committed to excellence in lifecycle management. As a Senior Divisional Strategist, you'll play a pivotal role in supporting our brands and business by managing product lifecycles from conception to maturity.


  • Barcelona, Barcelona, España Payretailers Arg S.R.L. A tiempo completo

    Role Summary: We are seeking a highly skilled Incident Manager to join our team at PayRetailers Arg S.R.L. in Barcelona. The successful candidate will be responsible for coordinating teams and ensuring clear communication throughout the incident response process, leading incident analysis and providing actionable recommendations to prevent future...


  • Barcelona, Barcelona, España Management Solutions, S.L A tiempo completo

    Company Overview: At Management Solutions, we offer a dynamic environment that fosters talent development. Our team of experts works on high-profile consulting projects for leading organizations in the industry, providing exceptional opportunities for growth and learning.**Salary:** The estimated salary for this position is approximately €42,000 -...