Content Experience Strategist, Order Management

hace 24 horas


Barcelona, Barcelona, España Vistaprint A tiempo completo

At Vista, we're looking for a talented Content Experience Strategist to join our team in Barcelona. As a key member of our Order Management domain, you'll play a crucial role in crafting user-centric experiences that drive business results.

About Us

We're an award-winning Remote-First company with a passion for making great marketing and design accessible to every small business owner. Our solutions help entrepreneurs elevate their brand image and achieve success in physical and digital spaces.

Job Description

The Content Experience Strategist will be responsible for:

  • Improving customer-facing workstreams within the Order Management domain and its connected experiences;
  • Enhancing the usability, accessibility, intuitiveness, and localization of our website, email, and SMS communications;
  • Partnering with data, consumer insights, and UX research partners to inform product direction and testing;
  • Defining content concepts across various product, service, and interaction contexts;
  • Crafting conversational experiences and intuitive interfaces using high-frequency, plain language.

This is a rare opportunity to influence a hugely ambitious transformation and shape the content quality for years to come.

Requirements

To succeed in this role, you'll need:

  • 3+ years' experience as a content designer working for e-commerce brands, preferably on purchasing and post-order workstreams;
  • Strong experience working with information architecture, user mental models, and content systems, frameworks, and patterns;
  • A proven ability in developing high-quality, scalable experiences that position content design thinking at the center of UX project direction;
  • Strong experience leading or influencing projects from strategy to execution, with a proactive and collaborative approach that drives action;
  • Aptitude for building strong relationships with design, creative, technical, and business partners;
  • Excellent spoken and written English;
  • Solid understanding of accessibility standards and best practices;
  • Familiarity working in Figma, Miro, Jira, Trello, and other design software.
Benefits

As a Content Experience Strategist at Vista, you'll enjoy:

  • A competitive estimated salary of 65,000 USD per year;
  • A dynamic and inclusive remote-first work environment;
  • The opportunity to work on ambitious projects that drive business results;
  • Ongoing training and development opportunities;
  • A comprehensive benefits package, including health insurance, retirement savings, and more.
Join Our Team

We're committed to fostering a culture of fairness, respect, and belonging for all employees. If you're passionate about creating exceptional customer experiences, we'd love to hear from you



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