Digital Experience Designer for Order Management
hace 1 semana
Overview
Vista is the go-to partner for millions of small businesses seeking to promote themselves effectively in today's digital landscape. We provide a range of services empowering brands to create their unique identity and deliver expert design support when needed.
About this role
We are seeking a skilled UX Content Designer to join our Order Management domain. As a key contributor, you will help improve customer-facing workstreams within the domain, focusing on usability, accessibility, intuitiveness, and localization of our website, email, and SMS communications.
Your responsibilities will include:
- Observing current user experiences to identify areas where customers need assistance
- Taking a hands-on approach at every stage of the design process – from discovery through execution and iteration – to bring ideas to life via user flows, wireframes, and prototypes
- Advocating for high-frequency, plain language to build conversational experiences and intuitive interfaces
- Partnering with data, consumer insights, and UX research partners to inform product direction and new concept testing
- Contributing constructively to design reviews and content scripts
- Defining content concepts across various product, service, and interaction contexts
- Demonstrating a passion for crafting clear, polished language and messaging across our platforms
The ideal candidate will possess:
- User-centered design principles and experience
- Strong writing skills and an ability to craft engaging content
- Experience working with cross-functional teams and collaborating remotely
- Able to interpret data-driven insights to inform design decisions
We offer a remote-first environment, collaboration spaces worldwide, and a competitive salary of approximately $120,000 annually, commensurate with experience.
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