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IT Support Specialist

hace 1 mes


Barcelona, Barcelona, España Blu Selection A tiempo completo

Are you looking for a challenging role in IT support? We have an exciting opportunity for a Technical Advisor to join our team in Barcelona.

As a Technical Advisor, you will be responsible for providing first-level IT support to our clients via phone, mail, chat, or self-service portal. You will also be responsible for troubleshooting and resolving technical issues, as well as providing support for client systems and peripheral devices.

Key responsibilities include:

  • Providing first-level IT support to clients via various communication channels
  • Troubleshooting and resolving technical issues
  • Providing support for client systems and peripheral devices
  • Collaborating with internal teams to resolve complex technical issues

Requirements:

  • Native level of German and advanced level of English
  • Good knowledge of IT and telemarketing/sales
  • Previous experience in outbound sales and business development (not required)
  • Good self-organization and time-management skills
  • Team player with high social competence

We offer a full-time contract with a competitive salary and bonus opportunities. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply.