Customer Support Representative for iGaming Company
hace 3 semanas
Job Squad, a multi-lingual recruitment company with offices in Copenhagen and Sliema, is seeking a highly skilled Customer Support Representative to join our team. We specialize in recruiting top talent from Scandinavia, the Netherlands, Germany, and Finland for various positions across Europe.
About Job SquadWe are passionate about helping individuals find great job opportunities abroad and making their transition to a new country as smooth as possible. Our core values revolve around providing exceptional service and fostering a sense of community among our clients and candidates.
The RoleWe are looking for an experienced Customer Support Representative to join our team at a leading iGaming company based in Barcelona. The ideal candidate will be fluent in Dutch and English, with excellent communication skills and the ability to work rotating shifts.
- Support customers via chat and phone (occasionally) regarding game inquiries, account information, and general questions.
- Stay up-to-date on games, rules, and regulations, as well as the company's internal knowledge base.
To be successful in this role, you will need:
- A strong command of Dutch and English language skills.
- No prior experience required, but previous customer care experience is a plus.
- An ability to work effectively in a fast-paced environment and adapt to changing situations.
This exciting opportunity comes with a competitive salary package, including extra compensation for evening and night shifts. You'll also enjoy paid training, relocation support after a trial period, and benefits such as lunch/dinner every Friday, beach days, boat days, kayak excursions, and full health insurance. Plus, you'll be part of a dynamic team in a beautiful working environment with a large terrace in Barcelona
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