Head of Restaurants Operations
hace 3 semanas
About the Role
We are seeking an experienced Head of Restaurants to join our pre-opening team at SLS Barcelona. As a key member of our Food and Beverage team, you will be responsible for directing the operations of all our restaurants and bars within the hotel.
Key Responsibilities
- Ensure high-quality service that meets guest needs promptly and courteously, maximizing satisfaction and encouraging return visits.
- Define service standards and lead the team to consistently meet them, providing training and guidance on how to deliver exceptional service.
- Contribute to the hiring process, conduct performance appraisals, and make personnel-related decisions.
- Track and control team productivity and operational expenses to ensure profitability.
- Ensure that food and beverage products are of the highest quality and presented effectively.
- Support the Director of Food and Beverage in various administrative tasks, including departmental reports and strategic planning.
Requirements
- Degree with emphasis in Hospitality/Restaurants management.
- +4 years experience in hospitality within hotels/restaurants with high volume of food & beverage operations in a management role.
- Knowledge of local market will be a plus.
- Proven team leader with a high level of energy and motivation with a proven track record of living the company's values.
- Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required.
- Ability to multitask, work in a fast-paced environment and have a high level attention to detail.
- Excellent verbal and written communication skills. Fluent in Spanish and English.
About Us
SLS Barcelona is a five-star urban resort of extraordinary experiences, bringing a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. We are part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint-venture with Accor, formed in 2021.
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