Customer Experience Ambassador
hace 3 semanas
We are seeking a highly motivated and enthusiastic individual to join our Customer Care team in the Italian market. At Avantio, we provide innovative cloud-based technology solutions for holiday rentals and are committed to delivering exceptional customer service experiences.
Job DescriptionThe successful candidate will be responsible for responding to customer requests via email, chat, and video calls, resolving issues promptly, and ensuring customer satisfaction. As the role progresses, responsibilities may include plan upgrades, post-sales support, module activation, and translation of online support materials.
Requirements- Native or bilingual in Italian and Spanish
- High level of English proficiency
- Proactive and positive attitude
- Service-oriented mindset
- Passion for customer care and technology
We provide a stable full-time contract with a competitive salary: €20,000 + bonus. Benefits include:
- Free language lessons (Spanish and English)
- Training on tools and skills relevant to the role
- Flexible working hours
- Hybrid working system (two days in-office, three days remote)
- Possibility to build a long-term career
- Reduced-price healthcare insurance
Avantio offers a dynamic and innovative work environment, where you can grow professionally and personally. If you are a motivated and technology-savvy individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
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