Norwegian Customer Experience Representative

hace 4 semanas


Barcelona, Barcelona, España Recruitas A tiempo completo
Customer Experience Agent Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Norwegian Customer Experience Agent in Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via various communication channels.

Key Responsibilities
  • Respond to customer inquiries and provide product and service information
  • Research required information using available resources
  • Identify customer needs and manage and resolve customer complaints
  • Maintain an up-to-date customer information system
  • Identify and escalate priority issues
  • Follow up on customer calls where necessary
Requirements
  • Native or fluent in Norwegian (verbal and written) with a good command of English
  • Strong customer orientation and previous customer service experience is advantageous
  • Available to work shifts in an International Call Centre
  • Strong PC literacy and ability to work in an office-based environment

This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. If you are a motivated and customer-focused individual with a passion for delivering excellent service, we encourage you to apply.



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