European Key Accounts Administrator and Strategic Liaison
hace 2 semanas
Brambles, a leading supply chain logistics company, offers an exciting opportunity for a European Key Accounts Administrator and Strategic Liaison to join our team. As a key member of our European Key Accounts community, you will be responsible for providing back-office support to the central team and stakeholders across Europe.
Job SummaryThis role requires a high level of complex problem-solving, proactive support, and initiative coordination. You will work closely with Business Development Managers and collaborate with cross-functional teams to ensure seamless customer experiences.
Main Responsibilities- Act as a business partner for the European Key Accounts Customer Management teams and Central Support functions.
- Leverage technical expertise to protect revenue and cash and ensure customer satisfaction.
- Provide reactive and proactive support to pan-European customer contacts on contract compliance, account maintenance, pricing, invoicing, and reporting queries.
- Support the integrity of EDI invoicing services.
- Secure Master Data integrity and customer Account Health at European level.
- Maximize customer satisfaction and minimize risk.
- Contribute to process improvements and identify best practices in Risk and Compliance or operational efficiencies.
To succeed in this role, you will need:
- Minimum 3-5 years' experience in a pan-European organization.
- A minimum of 2 years experience in a customer support role.
- Strong analytical background and technical skills.
- Excellent communication and presentation skills.
- Customer focus, listening, and stakeholder management skills.
- Knowledge of SAP, Salesforce, and AFO.
We offer a competitive salary of €45,000 - €60,000 per year, depending on your experience and qualifications. Additionally, you can expect:
- A hybrid remote work arrangement.
- The opportunity to work with a diverse and driven team.
- Continuous learning and development opportunities.
We are committed to equal opportunities and welcome applications from all qualified candidates.
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