Customer Service and Operations Professional

hace 4 días


Málaga, Málaga, España Madison Technologies A tiempo completo
About Madison Technologies

Established in 1991, Madison Group Enterprises employs over 160 people across Australia and New Zealand. The company comprises businesses that specialise in the design, development and distribution of leading connectivity products and technologies.

Role Overview

This is a customer-facing role that requires delivering exceptional service to customers, processing orders efficiently, resolving inquiries promptly, and ensuring timely deliveries. The successful candidate will cultivate strong relationships with customers, provide accurate quotes, manage returns, and exceed expectations.

Key Responsibilities
  • Process orders accurately and efficiently
  • Resolve customer inquiries promptly and professionally
  • Ensure timely deliveries and manage logistics effectively
  • Cultivate strong relationships with customers through excellent communication and problem-solving skills
Requirements

To be successful in this role, you will need:

  • Able to continually provide an outstanding customer experience that delivers sales and profitable customer outcomes
  • An eagle eye for detail for accurate order processing and data management
  • Enjoy problem-solving and taking initiative
  • Understanding of the electrical wholesale industry
Benefits

Madison Technologies offers a range of benefits, including:

  • Great Place to Work certified
  • Opportunities for training and career growth
  • Newly-renovated facilities with free onsite parking
  • Delicious lunches and extra annual leave

Estimated salary: $70,000 - $90,000 per year.



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