International Director of Operations
hace 4 semanas
As the International Director of Operations, you will be responsible for planning, directing, and coordinating the operations of all hotels in the assigned geographical area. Your primary goal will be to ensure and improve performance, productivity, efficiency, and profitability through effective methods and strategies.
Key Responsibilities:
Leading, directing, and managing daily hotel operations via hotel directors.
Overseeing hotel yearly budgeting and forecasting, strategic planning, and managing performance reviews.
Implementing and complying with company policies and standards.
Coordinating capital improvements and property improvement plans.
Responding to guest inquiries and resolving concerns.
Overseeing service quality levels, operational efficiency, guest satisfaction, SOPs, and service compliance.
Identifying operational performance, productivity, and efficiency gaps and implementing corrective measures.
Partnering closely with the COO and working according to departmental guidelines.
Monitoring and developing team member performance, particularly hotel managers.
Controlling operating expenses and proposing corrective initiatives.
Monitoring PLs and STR reports.
Management Systems:
Updating policies and procedures for hotels in the assigned geographical area in line with company strategy.
Unifying management systems criteria for all hotels in the assigned geographical area.
Conducting audits of hotels and setting up improvement plans.
Responsible for overall forecast of purchasing needs.
Identifying and developing talents in collaboration with the HR department.
Quality of Service Management:
Analyzing results and developing improvement action plans.
Establishing areas of improvement.
Implementing strategies to improve scores.
Effectively coordinating and communicating with the COO.
Communication and Asset Visits:
Communicating effectively with hotel directors, Central Office, and COO.
Visiting hotels and managing teams to promote a positive work environment.
Conducting 1-1 meetings with direct reports to support and guide them.
New Hotels:
Coordinating preopening operations of new hotels in the assigned geographical area.
Preparing operational and payroll budgets for new hotels.
Implementing SOPs and delivering on established goals
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International Director of Operations
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Madrid, Madrid, España Smartrental A tiempo completoJob Title: International Director of OperationsJob Summary:We are seeking an experienced International Director of Operations to join our Smart Rental team. As a key member of our leadership team, you will be responsible for planning, directing, and coordinating the operations of all hotels in the assigned geographical area.Key Responsibilities:- Lead and...
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International Operations Director
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Madrid, Madrid, España Smartrental A tiempo completoJob Title: International Operations DirectorSmartRental Group is seeking an experienced International Operations Director to lead our hotel operations in the assigned geographical area. As a key member of our team, you will be responsible for planning, directing, and coordinating the operations of all hotels in the area.Key Responsibilities:Plan, direct, and...
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International Director of Operations
hace 4 semanas
Madrid, Madrid, España Smartrental A tiempo completoRole OverviewThe International Director of Operations is responsible for planning, directing, and coordinating the operations of all the Hotels in the assigned geographical area.Key ResponsibilitiesEnsure and improve performance, productivity, efficiency, and profitability by providing effective methods and strategies.Lead, direct, and manage daily hotel...
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International Operations Director
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Madrid, Madrid, España Smartrental A tiempo completoJob Title: International Operations DirectorAbout the Role:The International Operations Director is responsible for planning, directing, and coordinating the operations of all the hotels in the assigned geographical area. This role ensures and improves performance, productivity, efficiency, and profitability through effective methods and strategies.Key...
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International Operations Director
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Madrid, Madrid, España SmartRental A tiempo completoJob Title: International Operations DirectorAbout the Role:We are seeking an experienced International Operations Director to join our team at SmartRental Group. As a key member of our management team, you will be responsible for planning, directing, and coordinating the operations of all hotels within your assigned geographical area.Key Responsibilities:-...
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