Data Room Operations Specialist
hace 15 horas
Job Overview
">In this dynamic role at Drooms GmbH, you will be working as a Data Room Operations Specialist. The estimated salary for this position is $50,000 - $65,000 per year, based on industry standards and the location.
">About the Role
">We are seeking a highly organized and detail-oriented individual to support our team in various administrative tasks, including contract termination, quality assurance, and data room management. As a Data Room Operations Specialist, you will be responsible for providing exceptional customer service via telephone, email, and chat, addressing common customer queries and issues efficiently.
">Key Responsibilities:
">- ">
- Data Room Management: Create, manage, and archive data rooms, ensuring the integrity and security of confidential information stored within these rooms.">
- First-Level Support: Serve as the first point of contact for user inquiries, providing prompt and efficient assistance via telephone, email, and chat.">
- Reporting: Collect and create reports for both customers and internal purposes.">
- Technical Issue Resolution: Assist in resolving basic technical issues related to applications, firewalls, and other system components.">
- USB Archiving: Oversee the creation, double-checking, and delivery of USB and online archives, ensuring accuracy and completeness.">
- Cross-Functional Collaboration: Work closely with various teams to ensure a seamless customer experience.">
- Administrative Support: Perform a range of administrative tasks to support the team.">
Requirements
">To be successful in this role, you should have 1+ years of experience in Customer Service, administrative tasks, and MS Office, with a particular emphasis on Excel. You should also possess hands-on mentality, customer & solution-oriented skills, multi-tasking abilities, and good time and organization management.
">Benefits
">We offer a diverse, fun, and inclusive workplace, as well as individualized onboarding programs. Our benefits package includes employee health initiatives, ticket restaurant, long service awards, special leave days, birthday treats, after-work events, and annual company parties.
">About Us
">Drooms GmbH believes in hiring forward thinkers who are problem solvers and want to be more than just another employee. If you're looking for a challenging and rewarding opportunity, apply now and let's discuss how you can contribute to our team.
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