Fintech Banking Specialist
hace 4 semanas
About the Role
At weWow, we're shaping the future of banking and making money management enjoyable. As a key member of our team, you'll collaborate with renowned brands and passionate professionals to drive growth and innovation.
Your Impact
You'll offer exceptional support to our customers, identifying and assessing their needs to deliver a seamless experience. Your problem-solving skills and empathy will ensure customers feel valued and supported.
Your Responsibilities
Assist customers with account onboarding, ensuring a smooth transition and addressing any issues that may arise. Investigate payment disputes, analyze and resolve problems, and maintain customer satisfaction.
Requirements
You'll possess excellent communication skills, speaking native German and C1-level English. You'll take ownership of your tasks, show exceptional empathy, and actively listen to customers. Analyzing patterns and data will energize you, and you'll be able to balance multiple cases simultaneously.
What We Offer
Enjoy breakfast and lunch on us, as well as Spanish health insurance and free Spanish classes. Take advantage of career growth opportunities, engaging in monthly events and socials that will keep you excited about your work. We'll also provide relocation support to help you settle smoothly into Spain.
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