Digital Consumer Solutions Specialist

hace 3 semanas

Madrid, Madrid, España Mygwork A tiempo completo
Job Title: Consumer Roll Out Manager

At Mygwork, we celebrate differences and believe that everyone belongs. We are looking for an experienced and passionate colleague to join our BTS M&S Digital Consumer Solutions team in Madrid as Consumer Roll Out Manager.

Job Summary:

The Consumer Roll Out Manager will be responsible for the successful adoption and implementation of digital consumer solutions in the markets, providing expertise and support on functional usage, operations, and effective execution, as well as raising and following up risks and mitigations required for successful adoption.

Key Responsibilities:
  • Provide functional expertise on Digital Consumers processes and solutions, ensuring final users' adoption.
  • Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while ensuring they utilize the full potential of the application.
  • Analyze the requests coming from the demand funnel, assessing the feasibility of these business requests in the context of the standard application solution and the impact of this requirement on the GRM (global versus local).
  • Coordinate and conduct the application testing (new support packages, releases, functionality, and customizing) in close cooperation with quality assurance and technical teams.
  • Participate in project teams and perform tasks such as design business processes, configuration coordination, unit testing, definition and roll-out of standards and templates, and potentially participate in training the business community (key users).
Requirements:
  • University degree in Computer Science or similar.
  • 4 years of working experience with the following new technology trends: Cloud SAAS solutions, e-commerce (WordPress, Adobe, Magento, Google Analytics), Microsoft Power Platform (Power BI, Power Apps, Power Automate), and Microsoft O365 Platform (SharePoint, Office, Teams, etc.).

We are an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

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