Digital Consumer Solutions Specialist
hace 2 días
JTI is seeking an experienced and passionate colleague to join our BTS M&S Digital Consumer Solutions team in Madrid as a Consumer Roll Out Manager.
Key Responsibilities- Provide functional expertise on Digital Consumers processes and solutions, ensuring final users' adoption.
- Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users.
- Translate business needs into simple solutions and drive change management.
- Coordinate and conduct application testing in close cooperation with quality assurance and technical teams.
- Participate in project teams and design business processes, configure and coordinate from external parties, and define and roll-out standards and templates.
This role acts as a liaison between Market functions and IT delivery teams, becoming and coordinating other IT teams and 3rd party companies to deliver their specific initiatives on time and budget agreed plans.
The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.
Requirements- Business Relationship Management skills.
- Ability to develop relationships with customers and understand their needs and priorities.
- Experience in change management and application testing.
- Strong communication and coordination skills.
JTI is a global company with 46,000 employees from all over the world. We celebrate differences and everyone truly belongs. 83% of employees feel happy working at JTI.
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