Technical Solutions Consultant
hace 3 días
As a leading technology company, Hewlett Packard is committed to innovation and reinvention. With a global presence in over 190 countries and a workforce of nearly 50,000 employees, we strive to challenge convention and surprise the world.
Job DescriptionWe are seeking an experienced Technical Solutions Consultant to join our Inside Presales Technical Consultants team. As a trusted advisor to customers, partners, and sales professionals, you will provide technical guidance and support for HP's Commercial portfolio of Personal Systems products, services, and solutions.
This Intermediate-level role within the Global Services & Solutions organization is perfect for individuals with minimum 3 years of relevant experience. You will work closely with our End-User sales and Channel teams to navigate Personal Systems products, solutions, and services, ensuring they secure business wins and deliver an excellent total customer experience (TCE).
About the Role- Provide technical recommendations, direction, and guidance on HP Personal Systems offerings
- Respond to and track technical questions from internal or external requestors
- Present the advantages of HP's Personal Systems products and solutions
- Assist sales representatives in responding to customers' requests (RFI, RFP, RFQ)
In this role, you will be responsible for delivering trainings to other departments about Personal Systems products and solutions. You will also manage technical escalations and provide proactive technical updates to the sales community.
RequirementsTo succeed in this role, you should have:
- Advanced proficiency in spoken and written Czech language and English
- Proficiency in another language is advantageous
- Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science
- Current experience and knowledge in computer technologies, hardware, operating systems, software, and networking technologies
- Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities
The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country. Potential evolution includes becoming a Team Lead, Supervisor, or progressing to Expert team member or Senior Country Field TC within the WW TC community.
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