Customer Service Representative

hace 1 mes


Laza, Orense, España Bosch Group A tiempo completo
Job Overview

At the Bosch Group, we are seeking a Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded. You will be the face of our company, representing our values and commitment to exceptional service.

Key Responsibilities

- Manage incoming contacts, including phone calls, emails, and letters from customers
- Provide information about products, resolve client queries, and explain company policies
- Serve as a brand ambassador and provide outstanding service to clients

What We Offer

- Comprehensive Training: Extensive training to equip you with the skills and knowledge needed to excel in your role
- Development Opportunities: Diverse horizontal development paths for growth and progression within the company
- Home Appliances: Exclusive discounts on home appliances, power tools, and JUNKERS products
- Opportunity for hybrid working and work abroad within the EU
- Competitive Salary: 21,730.39 € gross per year

Requirements

- Previous customer service experience desirable but not essential
- Strong problem-solving skills and ability to handle customer queries with empathy
- Positive attitude and willingness to learn

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