Senior Technical Consultant

hace 4 semanas

Zaragoza, Zaragoza, España Opentext A tiempo completo
About the Role

As a Senior Technical Consultant in Configuration Management at OpenText, you will play a pivotal role in delivering cutting-edge IT solutions to our clients. Your expertise will be instrumental in analyzing business needs and designing technology strategies that drive business success.

Key Responsibilities
  • Develop and implement IT Service Management strategies that align with client business objectives
  • Design and implement tailored IT Configuration Management solutions
  • Lead the technical implementation of large-scale CMDB projects
  • Oversee the deployment of cloud-based solutions to reduce infrastructure costs and enhance system performance
  • Conduct detailed system analysis and integration to ensure seamless operation between legacy and new technologies
  • Provide technical support and guidance to clients and team members
  • Collaborate with cross-functional teams to troubleshoot and resolve technical issues
  • Conduct training sessions and workshops for clients to improve user adoption rates
  • Ensure compliance with industry standards and regulations
What We Offer
  • Cutting-edge technologies in IT service management, cloud computing, and system integration
  • Innovative work environment that fosters collaboration and innovation
  • Continuous learning and professional development opportunities
  • Flexible work arrangements to accommodate different time zones
  • Global impact through projects serving diverse industries and countries
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred)
  • 3+ years of experience in IT service management or a related field, with proven experience with ITIL frameworks and best practices
  • Proficiency in programming languages (Java, Python, C++), databases (SQL, Oracle, MongoDB, PostgreSQL), tools (Docker, Kubernetes, Jenkins), and platforms (Windows, Linux, macOS)
  • Excellent analytical and problem-solving abilities, strong interpersonal skills, and the ability to build client relationships
  • Strong leadership skills with the ability to work independently and as part of a team
  • Fluent in English (both written and spoken), with additional proficiency in German or French highly valued

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