Sales Support Specialist

hace 2 días

Valencia, Valencia, España Wärtsilä A tiempo completo
About the Role

We are seeking a highly skilled Sales Support Engineer to join our Global UWS Sales team at Wärtsilä. As a Sales Support Engineer, you will play a crucial role in generating customer-specific solutions, specifications, and quotations for the Wärtsilä Underwater Services portfolio.

Key Responsibilities
  • Generate customer-specific solutions, specifications, and quotations according to the needs of the Sales team.
  • Evaluate inquiries and register/maintain opportunity information in CRM.
  • Configure solutions according to defined needs.
  • Prepare cost calculations according to directives and agreed targets.
  • Evaluate the technical and environmental risks of the solution.
  • Ensure that response time for sales inquiries/requests/orders are met.
  • Understand customer needs and contribute in supporting them to meet their objectives.
Requirements
  • Sales skills or technical insight and experience from working in the maritime industry is a plus.
  • Knowledge in CRM Sales Force tools and technical background, if possible, related to the shipping industry.
  • A safety-first mindset.
  • Technical education or equivalent qualifications as a combination of education and experience.
  • Experience in a customer-facing role with responsibility for collating costs and invoices.
  • Excellent organisational skills and customer empathy.
  • Strong commitment to delivering excellent customer service.
  • Demonstrable teamwork skills and the ability to adjust and re-plan in dynamic situations.
  • A working knowledge of commercial administration processes.
About Wärtsilä

We at Wärtsilä believe in empowerment, ownership, and taking responsibility for our work. We support each other's growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe that by being your own true self you can accomplish so much more. We don't always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for.

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

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