Customer Service Representative with Dutch Language Skills
hace 1 mes
Babel Profiles is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers across Europe, with a strong emphasis on the Dutch market.
Key Responsibilities- Customer Interaction Management: Engage with customers via various communication channels, providing prompt and effective support to ensure a top-notch customer experience.
- Product Knowledge: Stay up-to-date with our company's products to provide accurate and helpful information to customers.
- Order Management: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system.
- Language Skills: Native level of Dutch and full professional level of English.
- Communication Skills: Outstanding verbal and written skills that allow you to connect with customers clearly and effectively.
- Customer Focus: A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively.
- Teamwork: A good listener who excels in teamwork and enjoys working collaboratively.
- Competitive Salary
- Hybrid Working Model
- Ability to work remotely from Europe
- Personal and Professional Growth Opportunities
- Unlimited access to our online learning platform for continuous development
- Transportation Allowance (after 6 months)
- Private Medical Insurance (after 6 months)
- We'll support you with your home office material
- Step 1: Interview with our Recruiter to get to know you better.
- Step 2: Interview with the Hiring Manager of the company.
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