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Product Support Specialist

hace 1 mes

Barcelona, Barcelona, España Mygwork A tiempo completo

Unlock the power of innovation with Autodesk's Product Support Team

We're seeking a talented individual to join our dynamic team as a Technical Support Specialist. As a key member of our Global Product Support organization, you'll play a crucial role in delivering exceptional support services to our customers worldwide.

As a Technical Support Specialist, you'll be responsible for resolving customer issues, providing technical guidance, and collaborating with our team to ensure seamless support experiences. Your expertise will help our customers maximize the value of their technology investments and drive business success.

Join us in shaping the future of product support and empowering innovators everywhere

Key Responsibilities:

  • Resolve customer issues via phone, web, and online forums
  • Document solutions for our Knowledge Base
  • Collaborate with the account team to build strong relationships with key customers

What We Offer:

  • A dynamic and inclusive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

At Autodesk, we believe that when you have the right tools to work and think flexibly, you have the power to transform what actually needs making. Join our team and be part of a global movement that's shaping the future of product support