Product Lifecycle Management Support Specialist

hace 1 semana

Barcelona, Barcelona, España Arena A tiempo completo

Transforming the Future of Product Development

At Arena, we're revolutionizing the way companies create, operate, and service products. As a Product Lifecycle Management Support Specialist, you'll play a critical role in delivering world-class technical support to our customers.

Your Key Responsibilities:

  • Provide technical assistance to customers, investigating and resolving issues with PTC's PLM system.
  • Collaborate with global support teams to ensure seamless support delivery.
  • Develop and publish knowledge articles to enhance customer experience.
  • Stay up-to-date with the latest technologies and best practices in PLM.

What We're Looking For:

  • Strong analytical and problem-solving skills.
  • Excellent communication and customer service skills.
  • Experience with Client-Server architecture or multi-tier applications.
  • Fluency in English and one additional language (German, Italian, or French).

About Us:

Arena is a global leader in Product Lifecycle Management (PLM) solutions. We empower companies to innovate, collaborate, and succeed in today's fast-paced business environment. Join us in shaping the future of product development

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