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Solutions Consultant
hace 2 meses
We are seeking a highly skilled Solutions Consultant to join our team at Zoho Corporation. As a Presales Expert, you will play a critical role in working with our sales teams to pitch and demonstrate our SaaS solutions to prospective clients.
Key Responsibilities- Interface directly with potential customers to understand their business challenges and technical requirements.
- Build strong relationships through high levels of technical expertise and understanding of their business.
- Develop detailed Proof of Concept (PoC) systems based on customer requirements and perform detailed demonstrations of product capabilities.
- Assist the sales team in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs).
- Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
- Act as a liaison between the sales and product management teams, conveying customer feedback to help shape future product developments and enhancements.
- Provide detailed knowledge transfer to implementation teams after the opportunity is won.
- Develop detailed documentation to aid implementation teams in understanding customer needs and implementing solutions.
- Stay up-to-date with industry trends, competitor products, and the latest company product developments.
- Collaborate with teams across the globe to get necessary assistance while working on projects.
- Proven work experience (3-6 years) as a presales engineer in the SaaS industry or a similar technical customer-facing role.
- Fluency in English and French or German is mandatory for this role.
- Strong understanding of cloud computing services and software as a service (SaaS) model.
- Good understanding of one or more industry verticals is preferred.
- Excellent verbal and written communication skills, with a proven ability to present technical details to a non-technical audience.
- Knack for problem-solving and a customer-oriented attitude.
- Hands-on experience with enterprise software applications and platforms.
- Ability to travel as needed to meet with clients, attend conferences, and lead demonstrations.
- This is a full-time position with a 40-hour working week and 25 annual leave days.
- Competitive salary package aligned with candidate's qualifications, experience, and market value.
- Opportunity to work with and learn from teams in marketing, account management, solution engineering, and partnerships management.
- Opportunity to work with a global team and contribute to the growth of a leading technology company.
- A vibrant, international, and inclusive environment.
- Staying true to our commitment of continuously developing our internal talent, there will be a 4-week training trip, organized during the onboarding process, in our Global Headquarters.
