Strategic Customer Success Leader for Central Europe

hace 2 días


Madrid, Madrid, España Pleo A tiempo completo

Pleo is a forward-thinking company that's revolutionizing the way businesses manage expenses. We're looking for a skilled Manager of Customer Success to join our dynamic Central Europe regional team.

We're seeking a seasoned professional with a passion for delivering exceptional customer experiences. As a Manager of Customer Success, you'll oversee a team of CSMs who work closely with our Mid Market customers to ensure seamless adoption of our products and services. Your expertise will be instrumental in driving growth by leading, coaching, and developing your team members.

About the Role:
• Hire, coach, and develop a high-performing team of CSMs
• Partner with cross-functional teams to refine structure, systems, and resources for supporting Mid-market and Enterprise customers
• Own key metrics (net retention, product adoption, customer advocacy) and drive plans to exceed expectations
• Collaborate with internal teams to align priorities, identify opportunities, and deliver value over time
• Advocate for customer-centricity and guide your team in serving as advocates for our customers

The ideal candidate will possess strong leadership skills, a customer-obsessed mindset, and experience in managing customer-facing teams. If you're passionate about delivering exceptional customer experiences and have a talent for coaching and developing high-performing teams, we'd love to hear from you

What You'll Get:
- A competitive salary of approximately €80,000 - €110,000 per year, depending on location and experience
- Opportunities for growth and professional development in a dynamic and innovative company
- A collaborative and supportive work environment that values work-life balance

Are you ready to take on this exciting challenge and help us shape the future of customer success?


  • Customer Success Leader

    hace 4 semanas


    Madrid, Madrid, España Palo Alto Networks A tiempo completo

    About the RoleAs a Customer Success Leader, you will be responsible for leading a team of Customer Success Managers to drive customer success and adoption of our technology. This role is critical to ensuring our customers' success, driving growth, and boosting renewals.Job DescriptionLeverage your exceptional customer relationships skills to develop delivery...


  • Madrid, Madrid, España Jiminny A tiempo completo

    At Jiminny, we're dedicated to empowering revenue teams with critical go-to-market insights. As a strategic and empathetic Director of Customer Success, you'll be pivotal in expanding customer value and reducing churn. Your goal will be to design a comprehensive success strategy that increases adoption, engagement, and drives long-term satisfaction.About the...


  • Madrid, Madrid, España Saur Europe A tiempo completo

    Located in Madrid, Spain, we are seeking a highly motivated and detail-oriented Strategic M&A Consultant to join our team at Saur Europe. In this role, you will have the opportunity to work with our experienced professionals and contribute to the success of our organization.About UsSaur is a leading player in water and essential services, committed to...


  • Madrid, Madrid, España Mongodb A tiempo completo

    Company OverviewMongoDB empowers innovators to create and transform industries by unleashing the power of software and data. With a globally distributed, multi-cloud database available in over 115 regions, MongoDB allows organizations to build and run applications anywhere.About the RoleWe are seeking a Customer Success Leader to thrive in a high-ambiguity...


  • Madrid, Madrid, España Amazon A tiempo completo

    About the RoleWe are seeking a seasoned Strategic Category Leader to drive the growth of our Consumables categories in Spain and Europe. As a key member of our Marketplace team, you will be responsible for developing and executing category strategies that meet business objectives.Key ResponsibilitiesCategory Strategy Ownership: Act as the business owner of...


  • Madrid, Madrid, España Mulesoft A tiempo completo

    About UsSalesforce, the Customer Company, is inspiring the future of business with AI, Data, and CRM. We're leading with our core values to help companies across every industry blaze new trails and connect with customers in a whole new way.Our MissionWe are looking for a proven, passionate, strategic sales leader to work within our Customer Success Group...


  • Madrid, Madrid, España Amazon Spain Services, S.L.U. A tiempo completo

    About the RoleWe are seeking an experienced Strategic Category Leader to drive growth and improve customer experience across Consumables in Europe. The ideal candidate will have a proven track record of successful project management, data analysis, and stakeholder collaboration.


  • Madrid, Madrid, España Amazon A tiempo completo

    About the RoleWe are seeking an experienced Strategic Operations Leader to join our Professional Services (ProServe) team in Europe. As a key member of our operations team, you will play a critical role in driving efficiency, productivity, and customer satisfaction.Job DescriptionThe Strategic Operations Leader will be responsible for leading the end-to-end...


  • Madrid, Madrid, España Ardoq A tiempo completo

    About ArdoqArdoq is a fast-growing European SaaS company that empowers businesses to steer their digital transformation and strategic change initiatives with clarity and confidence. Our cloud-native platform provides businesses with the insights they need to plan and execute change across their people, projects, processes, applications, infrastructure, and...


  • Madrid, Madrid, España Mongodb A tiempo completo

    Job DescriptionAs a Strategic Application Modernization Leader for Global Growth, you will play a pivotal role in driving the success of MongoDB's application modernization practice. This is an exceptional opportunity to lead high-impact projects, develop top talent, and contribute to best practices that accelerate customer adoption of our innovative...


  • Madrid, Madrid, España Siemens Mobility A tiempo completo

    Siemen Mobility is a leading transport solutions provider with over 160 years of experience. As a company constantly innovating its portfolio, Siemen Mobility enables mobility operators worldwide to make infrastructure intelligent, increase value sustainably over the entire lifecycle, enhance passenger experience and guarantee availability.Job OverviewWe are...


  • Madrid, Madrid, España Ncr Atleos A tiempo completo

    The Customer Services Manager role at NCR Atleos requires a high degree of skill in relationship management, analysis, and leadership as a customer-facing services executive position focused on building long-term partnerships with clients. This position is responsible for the operational health of their customers and delivery excellence across NCR Atleos.Key...


  • Madrid, Madrid, España Siteminder A tiempo completo

    At SiteMinder, we pride ourselves on fostering a culture of diversity and inclusion that empowers our employees to bring their unique perspectives to work. This is reflected in our diverse team, comprising individuals from various backgrounds, experiences, and identities.We're passionate about revolutionising the way hoteliers interact with technology,...


  • Madrid, Madrid, España Amazon A tiempo completo

    The European Emerging Marketing Finance team at Amazon is seeking an experienced, highly analytical individual to join our team as a Finance Analyst. We are looking for a collaborative and forward-thinking person to join our Europe-wide team. In this key role, you will be the finance partner and trusted advisor to a key strategic area of the business - EU...


  • Madrid, Madrid, España Saur Europe A tiempo completo

    Company OverviewNijhuis Saur Industries Central Europe (NSI CE) is a leading international company in the water and waste technologies sector for the industrial market.SalaryThe estimated annual salary for this position is €60,000 - €80,000, depending on qualifications and experience.Job DescriptionWe are seeking a skilled Regional Procurement Officer to...


  • Madrid, Madrid, España Qlik A tiempo completo

    Company OverviewAt Qlik, a Gartner Magic Quadrant Leader for 14 years in a row, we transform complex data landscapes into actionable insights, driving strategic business outcomes. Our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work...


  • Madrid, Madrid, España Hubspot A tiempo completo

    Key Responsibilities:Deliver high-value marketing, sales, and services strategy solutions to our top-tier customers in the DACH market.Work closely with the Strategic Accounts team to identify customer needs and develop tailored solutions to drive business growth.Requirements:Fluency in German and English.Experience working with large organizations (200+...


  • Madrid, Madrid, España Endeavor A tiempo completo

    About UsAt Endeavor, we empower organizations to drive innovation responsibly while mitigating risks. Our comprehensive suite of solutions spans data and AI security, privacy, governance, risk, ethics, and compliance, enabling seamless collaboration between data teams and risk teams.We are recognized as the market leader in trust, boasting over 300 patents...


  • Madrid, Madrid, España Sobi A tiempo completo

    About Sobi:Sobi is a leading company in the industry, and we are looking for a highly skilled Strategic Operations Leader to support our Head of Global Commercial and Leadership Team. The successful candidate will play a crucial role in driving business growth and success.Job DescriptionThe Chief of Staff/Business Operations Leader will be responsible for...


  • Madrid, Madrid, España Crossbeam A tiempo completo

    Customer Success at CrossbeamWe are looking for a skilled Crossbeam Customer Success Manager to join our fast-paced and innovative team. As a customer success manager, you will play a crucial role in ensuring that our customers achieve their goals and objectives through the effective use of our Ecosystem-Led Growth platform.About CrossbeamCrossbeam is the...