Soft Services Operations Manager

hace 24 horas


Barcelona, Barcelona, España Werfen A tiempo completo

**Job Overview**

Werfen is seeking a highly skilled and experienced Soft Services Operations Manager to oversee the daily operations of our facilities in Barcelona, Spain. As a key member of our team, you will be responsible for ensuring the smooth functioning of all soft services, including cleaning, canteen, vending, reception, pest control, and other site services.

**Key Accountabilities**

Leadership of Soft Services:

  • Coordinate and supervise the site services, tasks, and technical processes of the soft services area.
  • Define, proceed, lead, and supervise all the services, including cleaning, canteen, vending, reception, pest control, and other site services.

Troubleshooting and Problem-Solving:

  • Provide solutions to technical incidents that arise daily in the soft services area.

Process Improvement:

  • Identify improvements in the facilities and implement changes as needed.

Project Management:

  • Manage and execute projects under internally defined objectives.

Audit and Compliance:

  • Lead and defend soft services audits.
  • Prepare all necessary documentation for ISO 9001 and ISO 14001 certifications.

**Requirements**

The ideal candidate will have a degree in building engineering, architecture, or a related field, with a postgraduate degree in facility management or project management. A minimum of 5 years of experience in building services is required, with expertise in security and maintenance of large facilities. The candidate should also have excellent communication skills, both written and verbal, and be proficient in MS Office, including Word, Excel, and PowerPoint.

**Salary:** €60,000 - €80,000 per annum, depending on experience.



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