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Technical Support Specialist
hace 2 meses
We are seeking a highly skilled Technical Support Specialist to join our team at Blu Selection. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities- Customer Support: Respond to customer inquiries and technical issues in a timely and professional manner.
- Account Management: Maintain and update customer accounts to ensure accurate and up-to-date information.
- Quality Assurance: Monitor and report on customer and device information to ensure compliance with set standards.
- Reporting and Analysis: Analyze customer and device data to identify trends and areas for improvement.
- Data Security: Ensure the secure handling of sensitive customer data.
- Service Delivery: Provide high-quality service and ensure customer satisfaction.
- Indefinite Contract: A stable and secure employment contract.
- Full-time Position: A full-time role with regular working hours.
- Training and Development: Comprehensive training and development opportunities to enhance your skills and knowledge.
- Equipment and Resources: Access to state-of-the-art equipment and resources to support your work.
- Growth Opportunities: Opportunities for career growth and professional development within the company.
- Team Events: Regular team-building events and social activities.
- Language Support: Support with language training and development.
- Meal Allowance: A meal allowance to support your daily needs.
- Constant Training: Ongoing training and development to ensure you stay up-to-date with industry trends and best practices.
- International Environment: A diverse and international work environment.
- Support with NIE and SSN: Support with obtaining necessary documents and registrations.
- Language Skills: A native level of Dutch and a good level of English.
- Technical Skills: Strong technical skills and experience in troubleshooting and problem-solving.
- Communication Skills: Excellent communication and interpersonal skills.
- Problem-Solving Skills: Strong problem-solving skills and ability to work proactively.
- Data Security: Ability to handle sensitive data securely.
Blu Selection is a Belgian Business Process Outsourcing company that provides quality service in customer experience and business consultancy to our clients. We are a proud people company that values a safe and supportive work environment for our employees. We are committed to providing exceptional service and support to our clients and are seeking like-minded individuals to join our team.
