Crypto Community Manager

hace 1 mes


Madrid, Madrid, España Okx A tiempo completo
Job Description

We are seeking a highly motivated Crypto Community Manager to join our team at OKX. As a Crypto Community Manager, you will be responsible for managing local OKX community operations, growing the local online and offline OKX community by building a new user conversion strategy, and driving interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement.

Key Responsibilities:
  • Manage local OKX community operations
  • Grow the local online and offline OKX community by building a new user conversion strategy
  • Drive interactions in the local OKX forums, instant messaging platforms, and chat groups with the community to increase positive engagement
  • Collaborate with internal departments to establish campaign objectives, complete tasks, and identify and solve problems
  • Explore new community-friendly platforms and groups to facilitate the expansion of OKX's local user base and influence
  • Organize online events, assist in offline meet-ups, and conduct product and service surveys
  • Provide user feedback and market insights
  • Suggesting new ways to promote company offerings to the community and to reach measurable value
  • Support KOL leads sourcing
  • Support OKX products' educational content creation
Requirements:
  • Relevant experience in customer support
  • Previous experience with key social media channels (Twitter, Telegram, Discord)
  • Exceptional communication skills in English and Spanish
  • Strong understanding of cryptocurrency/blockchain related terminologies and trends and have a liking for crypto cultures
  • Be able to work flexible and stretched hours to interact with the crypto community as frequently as possible
  • Nice to Haves Experience working across time zones and cross-cultural teams
  • Bonus points if you have previously worked at a crypto exchange
  • Passionate about blockchain technology and the crypto payments space
What We Offer:
  • Competitive total compensation package ($80,000 - $120,000 per year)
  • L&D programs and Education subsidy for employees' growth and development
  • Variety of team building programs and company events
  • A dynamic and innovative work environment


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